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WHO WE SERVE POWERING COMMERCE. EMPOWERING CONSUMERS.
With a full line of financing solutions, we're the partner that can satisfy the unique needs of merchants and consumers.
Check out credit cards and other financing options available through our partnerships with top retailers and small businesses near you. We help empower consumers to:
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Press Release
07/30/2031
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09/09/2025
Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, reaffirmed its longtime support for Junior Achievement of Utah with a ribbon-cutting...
07/30/2025
07/23/2025
Synchrony (NYSE:SYF), a premier consumer financial services company, today announced that Synchrony Car CareTM has increased its acceptance network of merchants more than tenfold to include more auto-related categories and locations. Cardholders
07/08/2025
Desc Synchrony (NYSE:SYF), a premier consumer financial services company, today announced that Synchrony Car CareTM has increased its acceptance network of merchants more than tenfold to include more auto-related categories and locations. Cardholders
06/23/2025
06/11/2025
05/20/2025
Spotlighting Commitment to the Nation’s Independent Veterinary Hospitals As Preferred Financing Partner, CareCredit to Drive Growth Among Independent Veterinary Practices and Expand Access to Credit for Pet Owners
01/23/2024
STAMFORD, Conn. – Jan. 23, 2024 – Synchrony Financial (NYSE: SYF) today announced its fourth quarter 2023 results for the period ending December 31, 2023
01/19/2024
Acquisition Enhances Synchrony’s Reach and Scale in Home Improvement and Health and Wellness Financing
01/17/2024
Trial With Synchrony General Purpose Credit Cards to Test Viability of Browser Extension
01/11/2024
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01/10/2024
Synchrony’s CareCredit Ensures The Good Feet Store Has the Support It Needs to Drive Sales and Provide Financing Options to Customers
01/09/2024
As part of an effort to expand deeper into the pet market, Synchrony today announced a multi-year agreement with Destination Pet, a premier provider of veterinary care and pet services.
01/02/2024
The earnings release and presentation materials are scheduled to be released and posted to the Investor Relations section of the Company’s website, www.investors.synchrony.com, at approximately 6:00 a.m. Eastern Time.
05/09/2023
Fiserv and Synchrony launch first-of-its-kind supplier development program with George State University.
05/04/2023
Synchrony today announced a partnership with CoFi, a unique technology provider in the vision industry and leading multi-party patient payment platform.
04/27/2023
Chicago – April 27, 2023– The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review
Synchrony Joins Operation HOPE’s National ‘Financial Literacy for All’ Initiative
04/26/2023
Horse owners nationwide vastly underestimate the lifetime cost of caring for a horse, according to a new Synchrony study, “Equine Lifetime of Care.”
04/25/2023
Synchrony Financial announced that its Board of Directors has approved an incremental share repurchase program of up to $1.0 billion, commencing this quarter through June 30, 2024.
04/20/2023
Synchrony Financial announced today that its Board of Directors declared a quarterly cash dividend of $0.23 per share of common stock.
Synchrony and LG Electronics USA’s Air Conditioning Technologies today announced a new multi-year partnership offering
Company’s new Cincinnati-area center supports today’s hybrid workforce, grows local economy.
04/19/2023
Synchrony Financial today announced its first quarter 2023 results for the period ending March 31, 2023.
04/13/2023
Partnership distinguishes CareCredit as ADA Member Advantage’s only endorsed patient financing solution and includes comprehensive payment options and digital features for members and patients
04/06/2023
CWH Advisors PatientPay™ research reveals staffing shortages and shrinking margins have providers considering third-party financial partners, prioritizing patient payment experience
04/04/2023
Synchrony’s people-first investments deliver flexibility, well-being and equity
03/29/2023
A conference call to discuss Synchrony's results will be held at 8:00 a.m. Eastern Time on that day.
03/27/2023
More than 80 Percent of Shoppers Expect Hyper-Curated In-Store Experiences by 2030
03/08/2023
Synchrony today announced the new Synchrony Outdoors Credit Card, which is available now to more than 5,000 powersports dealers across the U.S.
03/07/2023
Extension of 20-year agreement will offer members and patients special dental financing options, modern digital payment features and financial education resources.
03/06/2023
Continuation of Decades-Long Partnership Connects AADOM Members with CareCredit’s Payment Solutions, Streamlining Financial Processes for Dental Practices and Patients
02/27/2023
Synchrony President and CEO Brian D. Doubles and Executive Vice President and Chief Financial Officer, Brian J. Wenzel will participate in a fireside chat at the KBW Fintech Payments Conference on Tuesday, February 28, 2023, at 8:00 a.m. (Eastern Time).
02/26/2023
Synchrony began 2023 with a big splash with its eighth annual “Doubles Dive.”
01/25/2023
Synchrony and Rooms To Go today announced the renewal of their strategic financing partnership.
01/23/2023
Synchrony Financial today announced its fourth quarter 2022 results for the period ending December 31, 2022.
01/11/2023
Synchrony today announced that they are reestablishing a partnership with Bassett Furniture to launch a multi-year financing program.
01/09/2023
11/16/2022
Expanded Partnership Adds Buy Now, Pay Later Installment Loans To Belk Financing Options In Store
11/14/2022
Synchrony “Lifetime of Healthcare Costs” Study Indicates Insured Respondents Underestimated Annual Cost of Care by 145%
08/17/2022
First-of-its-kind program designed to streamline and simplify consumers’ ability to purchase consumer grade trailers and truck equipment
07/21/2022
Company also declares preferred stock dividend
07/20/2022
Synchrony named as a ‘Best Place to Work for Disability Inclusion’ for Sixth Consecutive Year
07/19/2022
The company’s eighth annual event advances culture of equity, diversity, inclusion and well-being for all
07/18/2022
Stamford, Conn. – July 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its second quarter 2022 results
07/14/2022
Synchrony and Fiserv collaboration gives small businesses ability to expand customer base with more financing options
07/07/2022
Prove’s industry-leading identity verification and cryptographic authentication solutions help reduce friction and fraud while improving the customer experience
06/29/2022
Digital gift card sales have increased more than 25%, yet fewer than 10% of retailers have the technology to deliver the requisite gifting experiences, transparency, and flexibility
06/27/2022
June 27, 2022 - STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its second quarter 2022 results on Monday, July 18, 2022.
06/09/2022
Remote and hybrid work, increase in year-round gifting, and support for diversity, equity, and inclusion (DEI) accelerate market growth
06/06/2022
STAMFORD, Conn. – June 6, 2022 – Synchrony (NYSE: SYF) Chief Financial Officer, Brian J. Wenzel, will participate in...
05/24/2022
Synchrony’s advanced Direct to Device and PreQualification technologies use analytics to simplify and personalize the customer experience
05/11/2022
Synchrony joins National Business Coalition for Child Care which aims to expand child care supports for workers
05/02/2022
High performance cookware brand delivers new gifting solution, personalized “digital unboxing” experiences in time for key gifting occasions like Mother’s Day
04/26/2022
Variety of Pet Insurance Plans and Access to Personalized and Convenient Digital Features Drive Success; Milestone Reinforces Pet Parents Seeking Protection Against Unexpected Veterinary Bills
04/25/2022
Synchrony Skills Academy Celebrates Grand Opening with CT Governor Lamont; Provides Tech Training, Job Opportunities for Underserved Communities
04/22/2022
Sam’s Club Mastercard Cardholders Can Now Earn More Sam’s Cash on Electronic Vehicle Charging Nationwide.
04/21/2022
STAMFORD, Conn. – April 21, 2022 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors declared a quarterly cash dividend of $0.22 per share of common stock
04/18/2022
STAMFORD, Conn. – April 18, 2022 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors has...
Stamford, CT – April 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its first quarter 2022 results.
04/15/2022
Program helps musicians easily buy instruments, recording equipment and accessories to fuel their passion for music.
04/11/2022
Company earns coveted honor for fifth consecutive year.
04/07/2022
Synchrony today announced it has joined the Worker Financial Wellness Initiative.
04/04/2022
Stamford, CT – April 04, 2022 –Synchrony (NYSE: SYF), a premier consumer financial services company, today announced...
03/08/2022
STAMFORD, Conn. March 8, 2022 – Committed to address rising environmental concerns and government legislation, Synchrony (NYSE: SYF)...
02/24/2022
STAMFORD, Conn. – February 24, 2022 – Synchrony (NYSE: SYF) President and Chief Executive Officer, Brian D. Doubles and and Chief Financial Officer
02/09/2022
STAMFORD, CT and ROCKFORD, IL – February 9, 2022 – Synchrony (NYSE:SYF), a leading provider of consumer payments...
01/28/2022
Stamford, CT – January 28, 2022 – Synchrony Financial (NYSE: SYF) today announced its fourth quarter 2021 results.
01/27/2022
Synchrony received a perfect score of 100 on the Human Rights Campaign Foundation’s 2022 Corporate Equality Index.
01/17/2022
STAMFORD, CT – January 17, 2022 – Synchrony (NYSE:SYF), a premier consumer financial services company, and Pawlicy...
01/11/2022
STAMFORD, CT – January 11, 2022 – According to a new Synchrony (NYSE: SYF) study entitled “Lifetime of Care,” seven...
01/04/2022
January 4, 2022 - STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its fourth quarter 2021 results on Friday...
12/16/2021
STAMFORD, CT – December 16, 2021 – The results of a new studioID survey conducted in the first week of December...
12/15/2021
STAMFORD, Conn. – December 15, 2021 – Synchrony Financial (NYSE: SYF) (the “Company”) announced today that its Board of Directors...
Synchrony’s strategic investment in Skipify enables merchants to offer an instant, one-tap checkout solution.
12/07/2021
Stamford, CT – December 7, 2021 – CareCredit, a Synchrony (NYSE:SYF) solution and a leading provider...
11/23/2021
CHICAGO, November 23, 2021 – Home Chef, the leading meal solutions company with both a retail and online presence...
MECHANICSBURG, PA (Nov. 22, 2021) – Gifting Duck Donuts and delivering smiles...
11/22/2021
STAMFORD, CT – November 22, 2021 – Peet’s Coffee® is making its roasted-to-order coffees available for...
11/16/2021
STAMFORD, Conn. – November 16, 2021 – A new Coresight Research study on American shopping trends...
11/04/2021
Synchrony and local non-profits' new program in Stamford will equip underserved youth with software skills.
10/28/2021
STAMFORD, Conn. – October 28, 2021 – Synchrony (NYSE: SYF) Executive Vice President and Chief Financial Officer...
10/26/2021
COSTA MESA, Calif. and ONTARIO, Calif. – October 26, 2021 – Prime Healthcare , an award-winning...
10/21/2021
STAMFORD, Conn. – October 21, 2021 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors declared...
10/20/2021
TUSKEGEE, Ala. (October 20, 2021) – The Tuskegee University College of Veterinary Medicine (TUCVM) is grateful...
10/19/2021
Stamford, CT – October 19, 2021 -- Synchrony Financial (NYSE: SYF) today announced its third quarter 2021 results...
10/14/2021
STAMFORD, Conn. and BROOKFIELD, Wis., October 14, 2021 – Synchrony (NYSE: SYF), a leading consumer financing company...
10/04/2021
STAMFORD, Conn. – October 4, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced...
09/20/2021
(SCHAUMBURG, ILLINOIS) September 20, 2021 —“Language of Veterinary Care,” a set of comprehensive new...
09/15/2021
COSTA MESA, Calif., September 15, 2021 — CareCredit, a Synchrony (NYSE:SYF) solution and...
09/07/2021
SEATTLE and BOISE, ID. – September 7, 2021– Today, as part of National Pet Health Insurance Awareness Month...
Announcement
03/04/2021
ST. PETERSBURG, Fla. and STAMFORD, Conn., March 4, 2021 – The North American Trailer Dealers Association (NATDA) and Synchrony (NYSE:SYF)
01/26/2021
STAMFORD, Conn. – January 26, 2021 -- Synchrony (NYSE: SYF) today announced it has reached a definitive agreement to acquire Allegro Credit
09/29/2020
STAMFORD, Conn. – September 29, 2020 – Synchrony, a premier consumer financial services company, is rapidly deploying digital technology solutions to help ensure a safe
07/16/2020
Customers Will Continue to Receive Special Financing Offers and Access to Competitive Financing Solutions for Any Golfing Purchase
07/15/2020
Today, Synchrony (NYSE: SYF) announced that for the fourth consecutive year, the company’s commitment to diversity and inclusion
06/22/2020
NEW YORK – On June 26, Verizon will bring customers more of our best, from unique rewards to monthly discounts on your wireless bill...
11/29/2019
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.
11/27/2019
The FICO credit score, which was introduced by the Fair Isaac Corporation in 1989, has become a seemingly universal measure of the creditworthiness of an individual. Thirty years after its launch, the score is used in more than 25 countries to rate billions of people.
11/14/2019
COSTA MESA, Calif. – November 6, 2019 – The American Academy of Orthopaedic Surgeons (AAOS), the preeminent provider of education and practice management services for orthopaedic surgeons and allied health professionals has entered a new partnership with CareCredit, a leading health, wellness and personal care credit card business.
11/12/2019
April 15, 2019 – STAMFORD, Conn. — Ahead of Earth Day, Synchrony (NYSE:SYF), a premier consumer financial services company, today announced a new ‘Go Paperless’ campaign in partnership with American Forests. For the first 100,000 customers who enroll in paperless billing beginning Monday, April 22nd through July 21, 2019, Synchrony will donate $1 for each Synchrony customer. Every dollar donated plants one new tree with American Forests.
11/06/2019
As the holiday season begins, GiftNow, a digital gifting platform provided by Loop Commerce, a Synchrony solution, unveils its 2018 gifting trends. When buying a gift, who do you think spends more – men or women? And did you know handbags and baby bouncers were among the top gifts this year? That and other gifting trends are revealed in data gathered in the first 10 months of 2018 through GiftNow, a platform widely used by major retailers.
10/13/2019
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08/08/2019
April 15, 2019 – STAMFORD, Conn. — Ahead of Earth Day, Synchrony (NYSE:SYF), a premier consumer financial services company, today announced a new ‘Go Paperless’ campaign in partnership with American Forests...
08/01/2019
07/24/2019
06/12/2019
Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.
04/02/2019
03/05/2019
No longer just a trend or tool for younger generations, digital shopping has become a way of life, with nearly 70% of consumers surveyed using mobile technology for shopping-related tasks. This dramatic increase in digital shopping behavior signals a main
11/03/2016
If a Synchrony Financial survey correctly predicts how this year’s holiday gift-buying season will unfold, shoppers won’t be jamming stores in the traditional Christmas Eve rush for last-minute bargains.
Event
11/15/2019
STAMFORD, Conn. – October 30, 2019 – Synchrony Financial (NYSE: SYF) will participate in Citi’s 2019 Financial Technology Conference. A live webcast and replay will be made available on the Synchrony Financial Investor Relations website at www.investors.synchronyfinancial.com.
05/13/2019
Our investments in technology across multiple platforms
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08/06/2020
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07/12/2019
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03/22/2022
Working in her office, taking a video call
Working in his office, chatting with the Business Leadership Program, getting updates from employees
Updating the company in a fireside chat
Video
12/11/2020
Many businesses have a mobile app — but is that app giving customers what they need? As retailers reimagine their customer touchpoints, apps look like a promising new opportunity.
10/09/2020
Learn about the expanding world of social commerce and how customers have embraced the “see it, click it, pay for it” mentality.
07/20/2020
Data drives opportunities for growth. When you use it to tailor a strategy, you may make stronger, more personal connections with your customers.
06/16/2020
Our everyday is evolving, and so are customers’ buying experiences. Voice technology may have a broader role in connecting you to consumers.
01/24/2020
In the next five years, retailers can expect wider adoption of facial recognition and finger-print scanning in payments. Why? Bio-authentication offers stronger payment security than a typical password.
01/22/2020
Technology and data have the power to completely revolutionize the way we pay.
01/06/2020
With the right data, retailers are equipped to provide a seamless customer experience across all channels. Learn how the omnichannel experience is personalizing the connections retailers make with shoppers.
Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.
For younger generations, the experience of buying a product is as important as the product itself. Learn how retailers can cater to Gen Z to win their business.
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11/11/2019
11/05/2019
In April 2019, Synchrony conducted a study to track and better understand adoption and interest in new retail technology and gain...
02/04/2019
What happens when shoppers ditch their wallets in favor of storing personal information digitally?
11/28/2018
State of Pay highlights what’s new, now and next in commerce, payments and technology for those seeking innovative ways to enhance and grow their business.
10/29/2018
From buying coffee on the quick, to splitting the dinner check with friends or even paying rent, today’s shoppers are discovering the convenience, security and speed of mobile utilities.
10/22/2018
Where and how consumers shop is changing rapidly thanks to advances in technology. Four technologies, including biometrics, artificial intelligence, voice assistants and virtual and augmented reality, are changing the game for frictionless payments.
10/15/2018
The convergence of technologies such as voice assistants and smartphones, along with AI-powered data and privacy and security tools, is fueling faster, more integrated and more contextual shopping experiences. Executives from Synchrony and Amazon Pay
10/08/2018
Artificial intelligence is already changing the way we shop and buy from making credit decisions faster to allowing us to use our voices to buy products. Synchrony’s chief technology officer Greg Simpson offers insight into how AI technologies
10/01/2018
Building connections among Generation Z means thinking differently
09/24/2018
Contextual commerce is making that our new reality.
09/17/2018
Shoppers are more informed than ever before. Microsoft Global Retail Director Karen Garrette says data can help retailers create personalized experiences that build loyal relationships.
09/10/2018
New technologies are providing retailers with unprecedented amounts of customer data. The challenge, according to industry experts, is figuring out how to use it.
09/03/2018
In the future, frictionless payments will simplify and streamline checkouts. State of Pay met with retail leaders to hear how the payment process, as shoppers know it, is disappearing.
09/15/2017
Synchrony's commitment and focus on diversity and inclusion across the organization.
02/11/2015
Hear what customers have to say about the value of store credit & financing.
10/01/2014
Engage with what makes you tick. Get started with us
WhitePaper
01/31/2020
If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift to the right person at the right time. Why can’t it be as simple as “I see it, I like it, they’ll love it, I bought it”?
03/18/2019
The transformation in retail is driven mainly by technology and artificial intelligence. Read on to discover five top trends that are changing the way people shop—now and into the future.
03/04/2019
Our survey findings show that retailers are making meaningful strides in their digital transformation efforts, with AI-powered technologies an increasing focus.
11/30/2018
Overview—Key Findings
10/23/2018
Synchrony is using machine learning models and artificial intelligence (AI) technology to help customers get easier access to credit, provide personalized, real-time responses to customer questions, and to equip representatives and credit experts with too
08/03/2018
Insights on their behavior
08/02/2018
Insights on their spending patterns
08/01/2018
Insights on their financial knowledge
07/01/2018
The 2018 Synchrony Digital Study uncovers the evolving landscape of digital shopping and payments.
06/01/2018
As retail competition increases, the need to provide an outstanding customer experience (CX) does too.
03/14/2018
The Synchrony Trend Spotter Five Retail Trends to Watch in 2018
02/21/2018
Looking for more insights beyond CRMC? Synchrony is proud to share key trends in loyalty and retail that are influencing today's customer experience.
01/02/2018
Loyalty is the result of timely and relevant engagement with consumers that drives them to become advocates for a brand and to consciously select one brand over another.
12/05/2017
This is Malia's story: The single mother of five (ages 2 through 17), who is a full-time Manager, Provider Relations for Synchrony Financial in Phoenix, Arizona, wanted to get back into running through an employee engagement program called Synchrony Rocks
10/10/2017
The consumer's path to big-ticket purchases
10/05/2017
Retail App Engagement—why shoppers download, use or delete apps?
09/25/2017
The Path to a Healthier Community
08/10/2017
Driving Results with Artificial Intelligence Tools
04/21/2017
A Patchwork of Ambition at Country Stitches
02/15/2017
Retail Trends to Watch
02/10/2017
Today’s consumers demand custom experiences as part of their everyday lives — especially when shopping.
01/25/2017
Developments and insights in retail and payments technology
01/17/2017
What your business should know about mobile wallets
01/13/2017
Consumer Study| Insights
01/05/2017
Strong, healthy small businesses can have a big impact on the communities they serve.
10/28/2016
This commentary originally appeared in Forbes on October 6, 2016
10/25/2016
In-store technology and its implications for retailers and shoppers
10/20/2016
The sixth annual Synchrony Financial Digital Study
10/14/2016
There isn’t one way to get to the top
09/26/2016
How Mobile Wallets Can Make Your Life Easier
09/15/2016
Insights on this key, fast growing consumer segment
09/12/2016
The Value of Consumer Financing
08/16/2016
Brick-and-Mortar Reborn: The Future of Retail in the Era of Urbanization
07/26/2016
5 Retail Trends to Watch
07/05/2016
Digital vs. Human Touch
06/30/2016
The Huffington Post
06/27/2016
Time to Play the Woman Card in Financial Technology
06/20/2016
Translating data into actionable insights for retailers
06/15/2016
A Day in the Life of a Smarter Shopper
06/13/2016
A 10x Future Demands Change
05/25/2016
Online Information and a Human Touch
05/20/2016
Driving Innovation with Your Teams
05/10/2016
Turning a Passion for Travel into an Exciting Encore Career
05/05/2016
Using the partnership of IT and Marketing Analytics to maximize marketing impact
03/31/2016
Staying in the Fast Lane – Put a Little More 'T' in Your 'C' suite
03/21/2016
In order to best safeguard yourself, Synchrony Financial and the FTC want you to know more about identity theft dangers that exist across the web.
03/15/2016
A closer look finds these retailers are more aligned than one would think, with quality and value being top of mind for shoppers.
02/26/2016
In Gartner parlance, it’s at the top of the hype curve. Mention “big data” and people imagine answering impossibly hard JEOPARDY!© questions effortlessly.
01/28/2016
As retailers look to personalize shopping experiences for their customers, the realm of the "consumer Internet" is looking more and more like the "internet of things."
01/26/2016
People with kids are among the most frequent shoppers, yet advertisers spend much more to reach millennials. Is there a disconnect?
01/20/2016
A guide to Millennial shoppers and how their preferences are shaping the in-store experience.
01/14/2016
Retail shoppers are relying more on digital technology than ever before. It affects everything from where they shop to what they buy to how they pay.
12/21/2015
This holiday season, consumers can expect to experience a substantial spike in cyber-attacks beginning the day before Thanksgiving lasting well into the New Year.
12/16/2015
BI Studios interviewed top female players Vela; Jeanne Kemp, VP of financial planning at Toys "R" Us Inc.; and Jessica Herrin, founder and CEO of Stella & Dot Family Brands, to learn more about their strategies for successful leadership in the retail spa
12/11/2015
In today's device-driven age of texts, tweets, and Snapchats, it's hard to grab consumers' attention.
12/08/2015
POLL: FROM COMPARING PRICES TO TAKING PRODUCT PICTURES, MOBILE IS A PART OF PURCHASING PATH
12/04/2015
A vast majority of American adults—80 percent—belongs to some type of loyalty program, according to a recent Synchrony Financial poll.
11/23/2015
Top Cybersecurity tips for this holiday season
11/16/2015
As data leaks and hacking attempts continue to make front page news, cyber security has entered the spotlight and—with cyber criminals becoming all the more sophisticated—is poised to stay there.
11/10/2015
Putting the Custom in Customer
11/06/2015
Retailers are using technology in new ways to improve the shopping experience at their stores. One key component of this is beacons, which use a person's mobile device to customize the shopping experience.
11/04/2015
In the last five years, the retail industry has been primarily focused on driving digital growth.
10/28/2015
Leverage customer insights to drive profitable growth
10/15/2015
Technology is Revolutionizing the Way We Shop
09/24/2015
When it comes to shopping behavior, price is always a key motivator.
08/19/2015
Millennials, Boomers and the changing retail landscape
06/17/2015
Here's One Way Retailers Can Grow Customer Loyalty
05/20/2015
Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping
Article
12/18/2025
Using the expertise of our employees, our community-focused corporate initiatives, and our consumer products, Synchrony is committed to pursuing innovative financial and credit education for all.
11/20/2023
Read the findings from Synchrony’s 2023 Major Purchase Study. Learn about recent buying behavior across 13 different shopping categories.
Owning a pet costs money; sometimes, a lot of money. It’s a reality that too few owners—enchanted and in love with their pet—understand, until it’s too late.
Synchrony SVP, Chief Product Officer Florin Arghirescu shares what he sees are three key trends for retailers in 2023.
03/16/2023
While working at a free clinic in college, Dr. Shad Hattaway, D.D.S., noticed a paradox: those who need quality healthcare the most are often unable to afford it.
03/09/2023
When visiting a substance use recovery program in his home state of Alabama, Dr. Michael McCracken, D.D.S., Ph.D., saw a clear need: Many
02/15/2023
More than 1 million women have left the workforce as of September 2022 compared to February 2020. And 45% of mothers who left the workforce cited a lack of child care or child care expense as one of the reasons they left, according to a report by national
02/09/2023
How can investors increase opportunities for minority founders? At Synchrony, it starts with open conversations, and ends with clear initiatives.
02/02/2023
Offering financing for customers benefits both businesses and consumers. In fact, 71% of Synchrony cardholders feel that customer financing options make large purchases more affordable.
12/08/2022
Listening to the customer helps Synchrony tech and innovation team create better user experiences.
11/10/2022
In Florida's humid, subtropical climate, residents understand the importance of proper air conditioning and ventilation
Consider these trends when crafting your company's strategy for the extra-long 2022 holiday season.
10/19/2022
When Cathy Shoemaker left her job as a project manager, cashed in her 401(k), and opened a quilt shop in 1998, her friends thought she was crazy. But 24 years later, Quilt Beginnings is still going strong in Dublin, Ohio, selling fabric, sewing machines,
09/27/2022
Neal's Homestore has been a fixture of the Okmulgee, Oklahoma, community for three generations. The family-run home furnishings store distinguishes itself through service ...
08/05/2022
Starting a team is hard. There’s a need to build trust, camaraderie, and align on clear goals.
Consumers want—and expect—convenience. Whether in-person, in-app or online, a smooth purchasing experience equals a happy customer.
07/12/2022
Building for the future means taking bets. Thinking about big ideas. Seeing the world through a different lens.
06/28/2022
When it comes to how they purchase and pay for items, consumers have more choices than ever before. As businesses look for more ways to improve the shopping experience, programs that spur bigger sales and improve the customer experience offer serious valu
06/21/2022
How a data exchange with Synchrony helps Sweetwater drive online growth, ensuring customers have a great experience on the website
Small businesses can’t just press “pause” when new technologies emerge or as trends and external conditions change. So often, retailers must adjust their approach mid-stride, and deciding on your next step can be a challenge.
03/09/2022
The retail landscape is ever-changing and running a successful business means planning and evolving your strategies. By staying ahead to provide what today’s shopper wants, you can help keep your business strong, engage with customers, and keep making t
How likely are you to use contactless payment while shopping? Are you concerned about making purchases with your phone?
Purchasing patterns are changing with today’s economy, and both retailers and consumers continue to adapt and adjust.
09/09/2021
It’s 2021 and now that consumers are out and about, Americans of all ages are hungry for fun and fresh air — and they’re finding it on land, sea, and on an ATV.
04/01/2021
At the start of his tenure as CEO, Brian Doubles outlined three commitments to guide his leadership of Synchrony. Those commitments continue to shape how we operate today. Read Brian Doubles' full article on LinkedIn.
11/13/2020
Customers expect rewards, points and discounts. Brands that can offer more, will benefit with increased customer interactions. Our experts weigh in.
10/16/2020
Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help
Digital-first environments are increasingly important to customers, but that doesn’t mean businesses have to lose their human touch. Learn how customer service is evolving.
10/15/2020
CEO Margaret Keane shares some thoughts on how Synchrony is taking action and working to advance racial equity & justice.
09/09/2020
It’s been a head-spinning time for businesses — but many are staying strong with the help of their communities. We talked to businesses about how they evolved with local support.
08/07/2020
As shoppers focus on safety , the appeal of contactless payments has soared — from tap-to-pay to QR codes and more. “This is exciting,” says Bijayta Berger of Synchrony. “It’s not just a trend — we’ll continue to see consumer adoption.”
Working from home has accelerated the use of data and cloud-based platforms. Are you equipping your employees with these new technologies? Learn how to maximize your workforce at #StateOfPay.
From doctors to contractors to hair salon owners, appointment-based businesses are finding innovative ways to deliver their services virtually. Whether it’s providing online consultations or virtual and augmented-reality tools
07/22/2020
Earlier today, Business Roundtable, an association of CEOs of America’s leading companies, released a statement ...
01/30/2020
As Americans spend more and more time online, their money is following them onto the web. Money now lives on shopping websites, in online bank accounts and in payment apps. But just how much money are we talking about?
Your items are scanned and bagged—now it’s time to pay. Do you reach for your debit or credit card? The best choice depends on what you’re buying, where you’re buying it and what your spending habits are. Here’s a guide for when to use debit and credit.
Loyalty is hot Hot HOT
How Digital Wallets Create Retail Opportunity
11/08/2019
Blink and you might miss it. ...Or so flash-in-the-pan trends tend to go. While some may sound familiar, these tactics are shaping new — and lasting — precedents in retail, delivering speed and innovative experiences.
11/04/2019
STAMFORD, Conn. & SAN JOSE, Calif. – October 17, 2019 – PayPal Holdings, Inc. (NASDAQ: PYPL) and Synchrony (NYSE: SYF) today announced an expansion and extension of their strategic consumer credit relationship. As part of their expanded partnership, Synchrony will become the exclusive issuer of a Venmo co-branded consumer credit card in the U.S., which is expected to launch in the second half of 2020. PayPal and Synchrony also announced an extension of their overall consumer credit program relationship.
10/29/2019
Significant differences in incomes or spending habits can complicate relationships. Imagine a group dinner...
If you feel like you’re trying to save diligently, but your money is constantly being pulled in different directions, a savings strategy called bucketing may help you. Bucketing is a goal-oriented method in which you segment the money...
The FICO credit score, which was introduced by the Fair Isaac Corporation in 1989, has become a seemingly universal measure of the creditworthiness of an individual. Thirty years after its launch, the score is used in more than 25 countries...
Every year the unsuspecting public loses millions of its hard-earned dollars to phishing; the FBI estimates that phishing cost Americans nearly $30 million in 2017 alone. By taking a few simple steps to protect yourself, however...
Money can’t buy love or happiness, but it can buy plenty of expensive nights out. If you’re dating regularly, those pricey outings can add up quickly, taking a bite out of your savings and/or throwing your budget off kilter...
As Americans spend more and more time online, their money is following them onto the web. Money now lives on shopping websites, in online bank accounts...
10/22/2019
When cameras were first introduced in retail stores, it revolutionized the way business owners took take of their operations. Cameras ushered in a security and operations revolution, but a new generation of cameras is helping retailers do a lot more than keep an eye on merchandise.
STAMFORD, Conn., October 22, 2019 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced it has signed a multi-year extension with DICK’S Sporting Goods (NYSE: DKS)...
08/27/2019
State of Pay with Synchrony shows how cameras can do a lot more than keep an eye on merchandise.
Location, location, location. The defining adage of the real estate industry has made its way to retail, though these days location is more about knowing where customers are heading rather than opening up shop where they are.....
02/21/2019
Technology has enabled consumers to purchase whenever and wherever they choose. Retailers who enable this will win the day
02/15/2019
Few metrics better illustrate a company’s wellbeing than Customer Lifetime Value. In previous eras, retailers could employ tried and true loyalty practices that would reliably juice CLV. Today, they are challenged with savvy customers who demand more fo
The overwhelming success of voice-controlled smart speakers has accelerated the pending widespread adoption of voice commerce.
Retail has seen some dramatic shifts over the last decade. The dust is starting to settle, though, and a clearer picture is emerging of what tomorrow’s retail landscape may look like. And while there is no magic formula for success, retailers from acros
Here's some non-news: Retail is evolving. But the speed, extent and direction of retail’s transformation is so drastic that it requires a deeper look.
Digital pioneers are going cash and cardless – and aren’t looking back
Technology is accelerating the pace of change throughout retail. But in 2019, mobile and artificial intelligence look to be two dominant drivers that will foster enhanced experiences for both the customer and the retailer.
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets affo
The transformative technology of the next ten years is the same technology that transformed the last ten years: Apps.
Loyalty programs used to be simple. The more customers purchased, the more a company rewarded them. But consumers today expect far more from companies to gain their loyalty over the long term.
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