Media Relations:
Lisa Lanspery
(203) 585-6143
Lisa.Lanspery@syf.com
Press Release
01/23/2024
STAMFORD, Conn. – Jan. 23, 2024 – Synchrony Financial (NYSE: SYF) today announced its fourth quarter 2023 results for the period ending December 31, 2023
Press Release
01/19/2024
Acquisition Enhances Synchrony’s Reach and Scale in Home Improvement and Health and Wellness Financing
Press Release
01/17/2024
Trial With Synchrony General Purpose Credit Cards to Test Viability of Browser Extension
Press Release
01/10/2024
Synchrony’s CareCredit Ensures The Good Feet Store Has the Support It Needs to Drive Sales and Provide Financing Options to Customers
Press Release
01/09/2024
As part of an effort to expand deeper into the pet market, Synchrony today announced a multi-year agreement with Destination Pet, a premier provider of veterinary care and pet services.
Press Release
01/02/2024
The earnings release and presentation materials are scheduled to be released and posted to the Investor Relations section of the Company’s website, www.investors.synchrony.com, at approximately 6:00 a.m. Eastern Time.
Press Release
05/09/2023
Fiserv and Synchrony launch first-of-its-kind supplier development program with George State University.
Press Release
05/04/2023
Synchrony today announced a partnership with CoFi, a unique technology provider in the vision industry and leading multi-party patient payment platform.
Press Release
04/27/2023
Chicago – April 27, 2023– The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review
Press Release
04/27/2023
Synchrony Joins Operation HOPE’s National ‘Financial Literacy for All’ Initiative
Press Release
04/26/2023
Horse owners nationwide vastly underestimate the lifetime cost of caring for a horse, according to a new Synchrony study, “Equine Lifetime of Care.”
Press Release
04/25/2023
Synchrony Financial announced that its Board of Directors has approved an incremental share repurchase program of up to $1.0 billion, commencing this quarter through June 30, 2024.
Press Release
04/20/2023
Synchrony Financial announced today that its Board of Directors declared a quarterly cash dividend of $0.23 per share of common stock.
Press Release
04/20/2023
Synchrony and LG Electronics USA’s Air Conditioning Technologies today announced a new multi-year partnership offering
Press Release
04/20/2023
Company’s new Cincinnati-area center supports today’s hybrid workforce, grows local economy.
Press Release
04/19/2023
Synchrony Financial today announced its first quarter 2023 results for the period ending March 31, 2023.
Press Release
04/13/2023
Partnership distinguishes CareCredit as ADA Member Advantage’s only endorsed patient financing solution and includes comprehensive payment options and digital features for members and patients
Press Release
04/06/2023
CWH Advisors PatientPay™ research reveals staffing shortages and shrinking margins have providers considering third-party financial partners, prioritizing patient payment experience
Press Release
04/04/2023
Synchrony’s people-first investments deliver flexibility, well-being and equity
Press Release
03/29/2023
A conference call to discuss Synchrony's results will be held at 8:00 a.m. Eastern Time on that day.
Press Release
03/27/2023
More than 80 Percent of Shoppers Expect Hyper-Curated In-Store Experiences by 2030
Press Release
03/08/2023
Synchrony today announced the new Synchrony Outdoors Credit Card, which is available now to more than 5,000 powersports dealers across the U.S.
Press Release
03/07/2023
Extension of 20-year agreement will offer members and patients special dental financing options, modern digital payment features and financial education resources.
Press Release
03/06/2023
Continuation of Decades-Long Partnership Connects AADOM Members with CareCredit’s Payment Solutions, Streamlining Financial Processes for Dental Practices and Patients
Press Release
02/27/2023
Synchrony President and CEO Brian D. Doubles and Executive Vice President and Chief Financial Officer, Brian J. Wenzel will participate in a fireside chat at the KBW Fintech Payments Conference on Tuesday, February 28, 2023, at 8:00 a.m. (Eastern Time).
Press Release
02/26/2023
Synchrony began 2023 with a big splash with its eighth annual “Doubles Dive.”
Press Release
01/25/2023
Synchrony Financial announced today that its Board of Directors declared a quarterly cash dividend of $0.23 per share of common stock.
Press Release
01/25/2023
Synchrony and Rooms To Go today announced the renewal of their strategic financing partnership.
Press Release
01/23/2023
Synchrony Financial today announced its fourth quarter 2022 results for the period ending December 31, 2022.
Press Release
01/11/2023
Synchrony today announced that they are reestablishing a partnership with Bassett Furniture to launch a multi-year financing program.
Press Release
01/09/2023
A conference call to discuss Synchrony's results will be held at 8:00 a.m. Eastern Time on that day.
Press Release
11/16/2022
Expanded Partnership Adds Buy Now, Pay Later Installment Loans To Belk Financing Options In Store
Press Release
11/14/2022
Synchrony “Lifetime of Healthcare Costs” Study Indicates Insured Respondents Underestimated Annual Cost of Care by 145%
Press Release
08/17/2022
First-of-its-kind program designed to streamline and simplify consumers’ ability to purchase consumer grade trailers and truck equipment
Press Release
07/21/2022
Company also declares preferred stock dividend
Press Release
07/20/2022
Synchrony named as a ‘Best Place to Work for Disability Inclusion’ for Sixth Consecutive Year
Press Release
07/19/2022
The company’s eighth annual event advances culture of equity, diversity, inclusion and well-being for all
Press Release
07/18/2022
Stamford, Conn. – July 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its second quarter 2022 results
Press Release
07/14/2022
Synchrony and Fiserv collaboration gives small businesses ability to expand customer base with more financing options
Press Release
07/07/2022
Prove’s industry-leading identity verification and cryptographic authentication solutions help reduce friction and fraud while improving the customer experience
Press Release
06/29/2022
Digital gift card sales have increased more than 25%, yet fewer than 10% of retailers have the technology to deliver the requisite gifting experiences, transparency, and flexibility
Press Release
06/27/2022
June 27, 2022 - STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its second quarter 2022 results on Monday, July 18, 2022.
Press Release
06/09/2022
Remote and hybrid work, increase in year-round gifting, and support for diversity, equity, and inclusion (DEI) accelerate market growth
Press Release
06/06/2022
STAMFORD, Conn. – June 6, 2022 – Synchrony (NYSE: SYF) Chief Financial Officer, Brian J. Wenzel, will participate in...
Press Release
05/24/2022
Synchrony’s advanced Direct to Device and PreQualification technologies use analytics to simplify and personalize the customer experience
Press Release
05/11/2022
Synchrony joins National Business Coalition for Child Care which aims to expand child care supports for workers
Press Release
05/02/2022
High performance cookware brand delivers new gifting solution, personalized “digital unboxing” experiences in time for key gifting occasions like Mother’s Day
Press Release
04/26/2022
Variety of Pet Insurance Plans and Access to Personalized and Convenient Digital Features Drive Success; Milestone Reinforces Pet Parents Seeking Protection Against Unexpected Veterinary Bills
Press Release
04/25/2022
Synchrony Skills Academy Celebrates Grand Opening with CT Governor Lamont; Provides Tech Training, Job Opportunities for Underserved Communities
Press Release
04/22/2022
Sam’s Club Mastercard Cardholders Can Now Earn More Sam’s Cash on Electronic Vehicle Charging Nationwide.
Press Release
04/21/2022
STAMFORD, Conn. – April 21, 2022 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors declared a quarterly cash dividend of $0.22 per share of common stock
Press Release
04/18/2022
STAMFORD, Conn. – April 18, 2022 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors has...
Press Release
04/18/2022
Stamford, CT – April 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its first quarter 2022 results.
Press Release
04/15/2022
Program helps musicians easily buy instruments, recording equipment and accessories to fuel their passion for music.
Press Release
04/11/2022
Company earns coveted honor for fifth consecutive year.
Press Release
04/07/2022
Synchrony today announced it has joined the Worker Financial Wellness Initiative.
Press Release
04/04/2022
Stamford, CT – April 04, 2022 –Synchrony (NYSE: SYF), a premier consumer financial services company, today announced...
Press Release
03/08/2022
STAMFORD, Conn. March 8, 2022 – Committed to address rising environmental concerns and government legislation, Synchrony (NYSE: SYF)...
Press Release
02/24/2022
STAMFORD, Conn. – February 24, 2022 – Synchrony (NYSE: SYF) President and Chief Executive Officer, Brian D. Doubles and and Chief Financial Officer
Press Release
02/09/2022
STAMFORD, CT and ROCKFORD, IL – February 9, 2022 – Synchrony (NYSE:SYF), a leading provider of consumer payments...
Press Release
01/28/2022
Stamford, CT – January 28, 2022 – Synchrony Financial (NYSE: SYF) today announced its fourth quarter 2021 results.
Press Release
01/27/2022
Synchrony received a perfect score of 100 on the Human Rights Campaign Foundation’s 2022 Corporate Equality Index.
Press Release
01/17/2022
STAMFORD, CT – January 17, 2022 – Synchrony (NYSE:SYF), a premier consumer financial services company, and Pawlicy...
Press Release
01/11/2022
STAMFORD, CT – January 11, 2022 – According to a new Synchrony (NYSE: SYF) study entitled “Lifetime of Care,” seven...
Press Release
01/04/2022
January 4, 2022 - STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its fourth quarter 2021 results on Friday...
Press Release
12/16/2021
STAMFORD, CT – December 16, 2021 – The results of a new studioID survey conducted in the first week of December...
Press Release
12/15/2021
STAMFORD, Conn. – December 15, 2021 – Synchrony Financial (NYSE: SYF) (the “Company”) announced today that its Board of Directors...
Press Release
12/15/2021
Synchrony’s strategic investment in Skipify enables merchants to offer an instant, one-tap checkout solution.
Press Release
12/07/2021
Stamford, CT – December 7, 2021 – CareCredit, a Synchrony (NYSE:SYF) solution and a leading provider...
Press Release
12/07/2021
Stamford, CT – December 7, 2021 – CareCredit, a Synchrony (NYSE:SYF) solution and a leading provider...
Press Release
11/23/2021
CHICAGO, November 23, 2021 – Home Chef, the leading meal solutions company with both a retail and online presence...
Press Release
11/23/2021
CHICAGO, November 23, 2021 – Home Chef, the leading meal solutions company with both a retail and online presence...
Press Release
11/23/2021
MECHANICSBURG, PA (Nov. 22, 2021) – Gifting Duck Donuts and delivering smiles...
Press Release
11/23/2021
MECHANICSBURG, PA (Nov. 22, 2021) – Gifting Duck Donuts and delivering smiles...
Press Release
11/22/2021
STAMFORD, CT – November 22, 2021 – Peet’s Coffee® is making its roasted-to-order coffees available for...
Press Release
11/16/2021
STAMFORD, Conn. – November 16, 2021 – A new Coresight Research study on American shopping trends...
Press Release
11/04/2021
Synchrony and local non-profits' new program in Stamford will equip underserved youth with software skills.
Press Release
10/28/2021
STAMFORD, Conn. – October 28, 2021 – Synchrony (NYSE: SYF) Executive Vice President and Chief Financial Officer...
Press Release
10/26/2021
COSTA MESA, Calif. and ONTARIO, Calif. – October 26, 2021 – Prime Healthcare , an award-winning...
Press Release
10/21/2021
STAMFORD, Conn. – October 21, 2021 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors declared...
Press Release
10/20/2021
TUSKEGEE, Ala. (October 20, 2021) – The Tuskegee University College of Veterinary Medicine (TUCVM) is grateful...
Press Release
10/19/2021
Stamford, CT – October 19, 2021 -- Synchrony Financial (NYSE: SYF) today announced its third quarter 2021 results...
Press Release
10/14/2021
STAMFORD, Conn. and BROOKFIELD, Wis., October 14, 2021 – Synchrony (NYSE: SYF), a leading consumer financing company...
Press Release
10/04/2021
STAMFORD, Conn. – October 4, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced...
Press Release
09/20/2021
(SCHAUMBURG, ILLINOIS) September 20, 2021 —“Language of Veterinary Care,” a set of comprehensive new...
Press Release
09/15/2021
COSTA MESA, Calif., September 15, 2021 — CareCredit, a Synchrony (NYSE:SYF) solution and...
Press Release
09/07/2021
SEATTLE and BOISE, ID. – September 7, 2021– Today, as part of National Pet Health Insurance Awareness Month...
Press Release
09/01/2021
STAMFORD, Conn. – September 1, 2021 – As previously announced, Synchrony (NYSE: SYF) will host an Investor Day...
Press Release
09/01/2021
AUSTIN, Texas and STAMFORD, CONN, September 1, 2021 -- Rollick Inc., the leading relationship marketing technology...
Press Release
08/30/2021
STAMFORD, Conn. – August 30, 2021 – Synchrony (NYSE: SYF) Executive Vice President and Chief Financial Officer...
Press Release
08/27/2021
STAMFORD, Conn. – August 27, 2021 – Synchrony Financial (NYSE: SYF) announced today that it received notice of an unsolicited "mini-tender"
Press Release
08/16/2021
DEERFIELD, Ill. and STAMFORD, Conn.– August 16, 2021 – Walgreens (Nasdaq: WBA) today introduced the new...
Press Release
07/22/2021
STAMFORD, Conn. – July 22, 2021 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors declared a quarterly cash dividend of $0.22 per share
Press Release
07/22/2021
COSTA MESA, Calif. – July 22, 2021 – Synchrony (NYSE:SYF) today announced its expansion in the equine market...
Press Release
07/20/2021
Synchrony today announced its second quarter 2021 results for the period ending June 30.
Press Release
07/15/2021
STAMFORD, Conn. – July 15, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, today...
Press Release
07/14/2021
Synchrony named as a ‘Best Place to Work for Disability Inclusion.’
Press Release
07/13/2021
Synchrony’s people-first investments provide family-sustaining jobs, benefits, flexibility and career opportunities.
Press Release
06/29/2021
SAN FRANCISCO – June 29, 2021 – Corporate gifting is on the rise as nearly fifty percent of businesses say they...
Press Release
06/24/2021
June 24, 2021 - STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its second quarter 2021 results on Tuesday...
Announcement
03/04/2021
ST. PETERSBURG, Fla. and STAMFORD, Conn., March 4, 2021 – The North American Trailer Dealers Association (NATDA) and Synchrony (NYSE:SYF)
Announcement
01/26/2021
STAMFORD, Conn. – January 26, 2021 -- Synchrony (NYSE: SYF) today announced it has reached a definitive agreement to acquire Allegro Credit
Announcement
09/29/2020
STAMFORD, Conn. – September 29, 2020 – Synchrony, a premier consumer financial services company, is rapidly deploying digital technology solutions to help ensure a safe
Announcement
07/16/2020
Customers Will Continue to Receive Special Financing Offers and Access to Competitive Financing Solutions for Any Golfing Purchase
Announcement
07/15/2020
Today, Synchrony (NYSE: SYF) announced that for the fourth consecutive year, the company’s commitment to diversity and inclusion
Announcement
06/22/2020
NEW YORK – On June 26, Verizon will bring customers more of our best, from unique rewards to monthly discounts on your wireless bill...
Announcement
11/29/2019
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.
Announcement
11/27/2019
The FICO credit score, which was introduced by the Fair Isaac Corporation in 1989, has become a seemingly universal measure of the creditworthiness of an individual. Thirty years after its launch, the score is used in more than 25 countries to rate billions of people.
Announcement
11/14/2019
COSTA MESA, Calif. – November 6, 2019 – The American Academy of Orthopaedic Surgeons (AAOS), the preeminent provider of education and practice management services for orthopaedic surgeons and allied health professionals has entered a new partnership with CareCredit, a leading health, wellness and personal care credit card business.
Announcement
11/12/2019
April 15, 2019 – STAMFORD, Conn. — Ahead of Earth Day, Synchrony (NYSE:SYF), a premier consumer financial services company, today announced a new ‘Go Paperless’ campaign in partnership with American Forests. For the first 100,000 customers who enroll in paperless billing beginning Monday, April 22nd through July 21, 2019, Synchrony will donate $1 for each Synchrony customer. Every dollar donated plants one new tree with American Forests.
Announcement
11/06/2019
As the holiday season begins, GiftNow, a digital gifting platform provided by Loop Commerce, a Synchrony solution, unveils its 2018 gifting trends. When buying a gift, who do you think spends more – men or women? And did you know handbags and baby bouncers were among the top gifts this year? That and other gifting trends are revealed in data gathered in the first 10 months of 2018 through GiftNow, a platform widely used by major retailers.
Announcement
08/08/2019
April 15, 2019 – STAMFORD, Conn. — Ahead of Earth Day, Synchrony (NYSE:SYF), a premier consumer financial services company, today announced a new ‘Go Paperless’ campaign in partnership with American Forests...
Announcement
06/12/2019
Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.
Announcement
06/12/2019
Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.
Announcement
04/02/2019
Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.
Announcement
03/05/2019
No longer just a trend or tool for younger generations, digital shopping has become a way of life, with nearly 70% of consumers surveyed using mobile technology for shopping-related tasks. This dramatic increase in digital shopping behavior signals a main
Announcement
11/03/2016
If a Synchrony Financial survey correctly predicts how this year’s holiday gift-buying season will unfold, shoppers won’t be jamming stores in the traditional Christmas Eve rush for last-minute bargains.
Event
11/15/2019
STAMFORD, Conn. – October 30, 2019 – Synchrony Financial (NYSE: SYF) will participate in Citi’s 2019 Financial Technology Conference. A live webcast and replay will be made available on the Synchrony Financial Investor Relations website at www.investors.synchronyfinancial.com.
Video
12/11/2020
Many businesses have a mobile app — but is that app giving customers what they need? As retailers reimagine their customer touchpoints, apps look like a promising new opportunity.
Video
10/09/2020
Learn about the expanding world of social commerce and how customers have embraced the “see it, click it, pay for it” mentality.
Video
07/20/2020
Data drives opportunities for growth. When you use it to tailor a strategy, you may make stronger, more personal connections with your customers.
Video
06/16/2020
Our everyday is evolving, and so are customers’ buying experiences. Voice technology may have a broader role in connecting you to consumers.
Video
01/24/2020
In the next five years, retailers can expect wider adoption of facial recognition and finger-print scanning in payments. Why? Bio-authentication offers stronger payment security than a typical password.
Video
01/22/2020
Technology and data have the power to completely revolutionize the way we pay.
Video
01/06/2020
With the right data, retailers are equipped to provide a seamless customer experience across all channels. Learn how the omnichannel experience is personalizing the connections retailers make with shoppers.
Video
11/29/2019
Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.
Video
11/27/2019
For younger generations, the experience of buying a product is as important as the product itself. Learn how retailers can cater to Gen Z to win their business.
Video
11/12/2019
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Video
11/11/2019
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Video
11/05/2019
In April 2019, Synchrony conducted a study to track and better understand adoption and interest in new retail technology and gain...
Video
02/04/2019
What happens when shoppers ditch their wallets in favor of storing personal information digitally?
Video
11/28/2018
State of Pay highlights what’s new, now and next in commerce, payments and technology for those seeking innovative ways to enhance and grow their business.
Video
10/29/2018
From buying coffee on the quick, to splitting the dinner check with friends or even paying rent, today’s shoppers are discovering the convenience, security and speed of mobile utilities.
Video
10/22/2018
Where and how consumers shop is changing rapidly thanks to advances in technology. Four technologies, including biometrics, artificial intelligence, voice assistants and virtual and augmented reality, are changing the game for frictionless payments.
Video
10/15/2018
The convergence of technologies such as voice assistants and smartphones, along with AI-powered data and privacy and security tools, is fueling faster, more integrated and more contextual shopping experiences. Executives from Synchrony and Amazon Pay
Video
10/08/2018
Artificial intelligence is already changing the way we shop and buy from making credit decisions faster to allowing us to use our voices to buy products. Synchrony’s chief technology officer Greg Simpson offers insight into how AI technologies
Video
10/01/2018
Building connections among Generation Z means thinking differently
Video
09/24/2018
Contextual commerce is making that our new reality.
Video
09/17/2018
Shoppers are more informed than ever before. Microsoft Global Retail Director Karen Garrette says data can help retailers create personalized experiences that build loyal relationships.
Video
09/10/2018
New technologies are providing retailers with unprecedented amounts of customer data. The challenge, according to industry experts, is figuring out how to use it.
Video
09/03/2018
In the future, frictionless payments will simplify and streamline checkouts. State of Pay met with retail leaders to hear how the payment process, as shoppers know it, is disappearing.
Video
09/15/2017
Synchrony's commitment and focus on diversity and inclusion across the organization.
Video
02/11/2015
Hear what customers have to say about the value of store credit & financing.
Video
10/01/2014
Engage with what makes you tick. Get started with us
WhitePaper
01/31/2020
If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift to the right person at the right time. Why can’t it be as simple as “I see it, I like it, they’ll love it, I bought it”?
WhitePaper
03/18/2019
The transformation in retail is driven mainly by technology and artificial intelligence. Read on to discover five top trends that are changing the way people shop—now and into the future.
WhitePaper
03/04/2019
Our survey findings show that retailers are making meaningful strides in their digital transformation efforts, with AI-powered technologies an increasing focus.
WhitePaper
10/23/2018
Synchrony is using machine learning models and artificial intelligence (AI) technology to help customers get easier access to credit, provide personalized, real-time responses to customer questions, and to equip representatives and credit experts with too
WhitePaper
08/02/2018
Insights on their spending patterns
WhitePaper
08/01/2018
Insights on their financial knowledge
WhitePaper
07/01/2018
The 2018 Synchrony Digital Study uncovers the evolving landscape of digital shopping and payments.
WhitePaper
06/01/2018
As retail competition increases, the need to provide an outstanding customer experience (CX) does too.
WhitePaper
03/28/2018
Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.
WhitePaper
03/14/2018
The Synchrony Trend Spotter Five Retail Trends to Watch in 2018
WhitePaper
02/21/2018
Looking for more insights beyond CRMC? Synchrony is proud to share key trends in loyalty and retail that are influencing today's customer experience.
WhitePaper
01/02/2018
Loyalty is the result of timely and relevant engagement with consumers that drives them to become advocates for a brand and to consciously select one brand over another.
WhitePaper
12/05/2017
This is Malia's story: The single mother of five (ages 2 through 17), who is a full-time Manager, Provider Relations for Synchrony Financial in Phoenix, Arizona, wanted to get back into running through an employee engagement program called Synchrony Rocks
WhitePaper
10/10/2017
The consumer's path to big-ticket purchases
WhitePaper
10/05/2017
Retail App Engagement—why shoppers download, use or delete apps?
WhitePaper
09/25/2017
The Path to a Healthier Community
WhitePaper
08/10/2017
Driving Results with Artificial Intelligence Tools
WhitePaper
04/21/2017
A Patchwork of Ambition at Country Stitches
WhitePaper
02/15/2017
Retail Trends to Watch
WhitePaper
02/10/2017
Today’s consumers demand custom experiences as part of their everyday lives — especially when shopping.
WhitePaper
01/25/2017
Developments and insights in retail and payments technology
WhitePaper
01/17/2017
What your business should know about mobile wallets
WhitePaper
01/05/2017
Strong, healthy small businesses can have a big impact on the communities they serve.
WhitePaper
10/28/2016
This commentary originally appeared in Forbes on October 6, 2016
WhitePaper
10/25/2016
In-store technology and its implications for retailers and shoppers
WhitePaper
10/20/2016
The sixth annual Synchrony Financial Digital Study
WhitePaper
10/14/2016
There isn’t one way to get to the top
WhitePaper
09/26/2016
How Mobile Wallets Can Make Your Life Easier
WhitePaper
09/15/2016
Insights on this key, fast growing consumer segment
WhitePaper
08/16/2016
Brick-and-Mortar Reborn: The Future of Retail in the Era of Urbanization
WhitePaper
07/05/2016
Digital vs. Human Touch
WhitePaper
06/30/2016
The Huffington Post
WhitePaper
06/27/2016
Time to Play the Woman Card in Financial Technology
WhitePaper
06/20/2016
Translating data into actionable insights for retailers
WhitePaper
06/15/2016
A Day in the Life of a Smarter Shopper
WhitePaper
05/10/2016
Turning a Passion for Travel into an Exciting Encore Career
WhitePaper
05/05/2016
Using the partnership of IT and Marketing Analytics to maximize marketing impact
WhitePaper
03/31/2016
Staying in the Fast Lane – Put a Little More 'T' in Your 'C' suite
WhitePaper
03/21/2016
In order to best safeguard yourself, Synchrony Financial and the FTC want you to know more about identity theft dangers that exist across the web.
WhitePaper
03/15/2016
A closer look finds these retailers are more aligned than one would think, with quality and value being top of mind for shoppers.
WhitePaper
02/26/2016
In Gartner parlance, it’s at the top of the hype curve. Mention “big data” and people imagine answering impossibly hard JEOPARDY!© questions effortlessly.
WhitePaper
01/28/2016
As retailers look to personalize shopping experiences for their customers, the realm of the "consumer Internet" is looking more and more like the "internet of things."
WhitePaper
01/26/2016
People with kids are among the most frequent shoppers, yet advertisers spend much more to reach millennials. Is there a disconnect?
WhitePaper
01/20/2016
A guide to Millennial shoppers and how their preferences are shaping the in-store experience.
WhitePaper
01/14/2016
Retail shoppers are relying more on digital technology than ever before. It affects everything from where they shop to what they buy to how they pay.
WhitePaper
12/21/2015
This holiday season, consumers can expect to experience a substantial spike in cyber-attacks beginning the day before Thanksgiving lasting well into the New Year.
WhitePaper
12/16/2015
BI Studios interviewed top female players Vela; Jeanne Kemp, VP of financial planning at Toys "R" Us Inc.; and Jessica Herrin, founder and CEO of Stella & Dot Family Brands, to learn more about their strategies for successful leadership in the retail spa
WhitePaper
12/11/2015
In today's device-driven age of texts, tweets, and Snapchats, it's hard to grab consumers' attention.
WhitePaper
12/08/2015
POLL: FROM COMPARING PRICES TO TAKING PRODUCT PICTURES, MOBILE IS A PART OF PURCHASING PATH
WhitePaper
12/04/2015
A vast majority of American adults—80 percent—belongs to some type of loyalty program, according to a recent Synchrony Financial poll.
WhitePaper
11/16/2015
As data leaks and hacking attempts continue to make front page news, cyber security has entered the spotlight and—with cyber criminals becoming all the more sophisticated—is poised to stay there.
WhitePaper
11/10/2015
Putting the Custom in Customer
WhitePaper
11/06/2015
Retailers are using technology in new ways to improve the shopping experience at their stores. One key component of this is beacons, which use a person's mobile device to customize the shopping experience.
WhitePaper
11/04/2015
In the last five years, the retail industry has been primarily focused on driving digital growth.
WhitePaper
10/28/2015
Leverage customer insights to drive profitable growth
WhitePaper
10/15/2015
Technology is Revolutionizing the Way We Shop
WhitePaper
09/24/2015
When it comes to shopping behavior, price is always a key motivator.
WhitePaper
08/19/2015
Millennials, Boomers and the changing retail landscape
WhitePaper
06/17/2015
Here's One Way Retailers Can Grow Customer Loyalty
WhitePaper
05/20/2015
Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping
Article
11/20/2023
Read the findings from Synchrony’s 2023 Major Purchase Study. Learn about recent buying behavior across 13 different shopping categories.
Article
04/26/2023
Owning a pet costs money; sometimes, a lot of money. It’s a reality that too few owners—enchanted and in love with their pet—understand, until it’s too late.
Article
04/06/2023
Synchrony SVP, Chief Product Officer Florin Arghirescu shares what he sees are three key trends for retailers in 2023.
Article
03/16/2023
While working at a free clinic in college, Dr. Shad Hattaway, D.D.S., noticed a paradox: those who need quality healthcare the most are often unable to afford it.
Article
03/09/2023
When visiting a substance use recovery program in his home state of Alabama, Dr. Michael McCracken, D.D.S., Ph.D., saw a clear need: Many
Article
02/15/2023
More than 1 million women have left the workforce as of September 2022 compared to February 2020. And 45% of mothers who left the workforce cited a lack of child care or child care expense as one of the reasons they left, according to a report by national
Article
02/09/2023
How can investors increase opportunities for minority founders? At Synchrony, it starts with open conversations, and ends with clear initiatives.
Article
02/02/2023
Offering financing for customers benefits both businesses and consumers. In fact, 71% of Synchrony cardholders feel that customer financing options make large purchases more affordable.
Article
12/08/2022
Listening to the customer helps Synchrony tech and innovation team create better user experiences.
Article
11/10/2022
In Florida's humid, subtropical climate, residents understand the importance of proper air conditioning and ventilation
Article
11/10/2022
Consider these trends when crafting your company's strategy for the extra-long 2022 holiday season.
Article
10/19/2022
When Cathy Shoemaker left her job as a project manager, cashed in her 401(k), and opened a quilt shop in 1998, her friends thought she was crazy. But 24 years later, Quilt Beginnings is still going strong in Dublin, Ohio, selling fabric, sewing machines,
Article
09/27/2022
Neal's Homestore has been a fixture of the Okmulgee, Oklahoma, community for three generations. The family-run home furnishings store distinguishes itself through service ...
Article
08/05/2022
Starting a team is hard. There’s a need to build trust, camaraderie, and align on clear goals.
Article
08/05/2022
Consumers want—and expect—convenience. Whether in-person, in-app or online, a smooth purchasing experience equals a happy customer.
Article
07/12/2022
Building for the future means taking bets. Thinking about big ideas. Seeing the world through a different lens.
Article
06/28/2022
When it comes to how they purchase and pay for items, consumers have more choices than ever before. As businesses look for more ways to improve the shopping experience, programs that spur bigger sales and improve the customer experience offer serious valu
Article
06/21/2022
How a data exchange with Synchrony helps Sweetwater drive online growth, ensuring customers have a great experience on the website
Article
03/22/2022
Small businesses can’t just press “pause” when new technologies emerge or as trends and external conditions change. So often, retailers must adjust their approach mid-stride, and deciding on your next step can be a challenge.
Article
03/09/2022
The retail landscape is ever-changing and running a successful business means planning and evolving your strategies. By staying ahead to provide what today’s shopper wants, you can help keep your business strong, engage with customers, and keep making t
Article
12/16/2021
How likely are you to use contactless payment while shopping? Are you concerned about making purchases with your phone?
Article
12/16/2021
Purchasing patterns are changing with today’s economy, and both retailers and consumers continue to adapt and adjust.
Article
09/09/2021
It’s 2021 and now that consumers are out and about, Americans of all ages are hungry for fun and fresh air — and they’re finding it on land, sea, and on an ATV.
Article
04/01/2021
Brian Doubles shares a few thoughts on his first day as Synchrony’s President and Chief Executive Officer.
Article
11/13/2020
Customers expect rewards, points and discounts. Brands that can offer more, will benefit with increased customer interactions. Our experts weigh in.
Article
10/16/2020
Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help
Article
10/16/2020
Digital-first environments are increasingly important to customers, but that doesn’t mean businesses have to lose their human touch. Learn how customer service is evolving.
Article
10/15/2020
CEO Margaret Keane shares some thoughts on how Synchrony is taking action and working to advance racial equity & justice.
Article
09/09/2020
It’s been a head-spinning time for businesses — but many are staying strong with the help of their communities. We talked to businesses about how they evolved with local support.
Article
08/07/2020
As shoppers focus on safety , the appeal of contactless payments has soared — from tap-to-pay to QR codes and more. “This is exciting,” says Bijayta Berger of Synchrony. “It’s not just a trend — we’ll continue to see consumer adoption.”
Article
08/07/2020
Working from home has accelerated the use of data and cloud-based platforms. Are you equipping your employees with these new technologies? Learn how to maximize your workforce at #StateOfPay.
Article
08/07/2020
From doctors to contractors to hair salon owners, appointment-based businesses are finding innovative ways to deliver their services virtually. Whether it’s providing online consultations or virtual and augmented-reality tools
Article
07/22/2020
Earlier today, Business Roundtable, an association of CEOs of America’s leading companies, released a statement ...
Article
01/30/2020
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.
Article
11/29/2019
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.
Article
11/27/2019
As Americans spend more and more time online, their money is following them onto the web. Money now lives on shopping websites, in online bank accounts and in payment apps. But just how much money are we talking about?
Article
11/27/2019
Your items are scanned and bagged—now it’s time to pay. Do you reach for your debit or credit card? The best choice depends on what you’re buying, where you’re buying it and what your spending habits are. Here’s a guide for when to use debit and credit.
Article
11/11/2019
How Digital Wallets Create Retail Opportunity
Article
11/08/2019
Blink and you might miss it. ...Or so flash-in-the-pan trends tend to go. While some may sound familiar, these tactics are shaping new — and lasting — precedents in retail, delivering speed and innovative experiences.
Article
11/04/2019
STAMFORD, Conn. & SAN JOSE, Calif. – October 17, 2019 – PayPal Holdings, Inc. (NASDAQ: PYPL) and Synchrony (NYSE: SYF) today announced an expansion and extension of their strategic consumer credit relationship. As part of their expanded partnership, Synchrony will become the exclusive issuer of a Venmo co-branded consumer credit card in the U.S., which is expected to launch in the second half of 2020. PayPal and Synchrony also announced an extension of their overall consumer credit program relationship.
Article
10/29/2019
Significant differences in incomes or spending habits can complicate relationships. Imagine a group dinner...
Article
10/29/2019
If you feel like you’re trying to save diligently, but your money is constantly being pulled in different directions, a savings strategy called bucketing may help you. Bucketing is a goal-oriented method in which you segment the money...
Article
10/29/2019
The FICO credit score, which was introduced by the Fair Isaac Corporation in 1989, has become a seemingly universal measure of the creditworthiness of an individual. Thirty years after its launch, the score is used in more than 25 countries...
Article
10/29/2019
Every year the unsuspecting public loses millions of its hard-earned dollars to phishing; the FBI estimates that phishing cost Americans nearly $30 million in 2017 alone. By taking a few simple steps to protect yourself, however...
Article
10/29/2019
Money can’t buy love or happiness, but it can buy plenty of expensive nights out. If you’re dating regularly, those pricey outings can add up quickly, taking a bite out of your savings and/or throwing your budget off kilter...
Article
10/29/2019
As Americans spend more and more time online, their money is following them onto the web. Money now lives on shopping websites, in online bank accounts...
Article
10/22/2019
If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift to the right person at the right time. Why can’t it be as simple as “I see it, I like it, they’ll love it, I bought it”?
Article
10/22/2019
When cameras were first introduced in retail stores, it revolutionized the way business owners took take of their operations. Cameras ushered in a security and operations revolution, but a new generation of cameras is helping retailers do a lot more than keep an eye on merchandise.
Article
10/22/2019
STAMFORD, Conn., October 22, 2019 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced it has signed a multi-year extension with DICK’S Sporting Goods (NYSE: DKS)...
Article
08/27/2019
State of Pay with Synchrony shows how cameras can do a lot more than keep an eye on merchandise.
Article
08/08/2019
Location, location, location. The defining adage of the real estate industry has made its way to retail, though these days location is more about knowing where customers are heading rather than opening up shop where they are.....
Article
02/21/2019
Technology has enabled consumers to purchase whenever and wherever they choose. Retailers who enable this will win the day
Article
02/15/2019
Few metrics better illustrate a company’s wellbeing than Customer Lifetime Value. In previous eras, retailers could employ tried and true loyalty practices that would reliably juice CLV. Today, they are challenged with savvy customers who demand more fo
Article
02/15/2019
The overwhelming success of voice-controlled smart speakers has accelerated the pending widespread adoption of voice commerce.
Article
02/15/2019
Retail has seen some dramatic shifts over the last decade. The dust is starting to settle, though, and a clearer picture is emerging of what tomorrow’s retail landscape may look like. And while there is no magic formula for success, retailers from acros
Article
02/15/2019
Here's some non-news: Retail is evolving. But the speed, extent and direction of retail’s transformation is so drastic that it requires a deeper look.
Article
02/15/2019
Digital pioneers are going cash and cardless – and aren’t looking back
Article
02/15/2019
Technology is accelerating the pace of change throughout retail. But in 2019, mobile and artificial intelligence look to be two dominant drivers that will foster enhanced experiences for both the customer and the retailer.
Article
02/15/2019
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets affo
Article
02/15/2019
The transformative technology of the next ten years is the same technology that transformed the last ten years: Apps.
Article
02/15/2019
Loyalty programs used to be simple. The more customers purchased, the more a company rewarded them. But consumers today expect far more from companies to gain their loyalty over the long term.
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