Contact us
Need help? Get in touch with our support team. Please view the categories below to find the support that best fits your needs.
Find account
For any retail credit card accounts (Lowe’s, Sam’s Club, etc.), commercial accounts or if you need to sign in, make a payment, register, manage or open an account, please visit our Find account page.
General
Not sure how to reach the right department?
If you can’t find the right department below, check out our FAQs or give us a call: 1-866-419-4096
Customer deceased notification
To assist during this difficult time, Synchrony offers an online option to provide the Bank with the notification of the passing of the cardholder.
Consumer accounts
CareCredit credit card
Manage Your Account: 1-866-893-7864
Apply for an Account*: 1-800-677-0718
*Must be 18 or older to apply, must be 21 or older to apply by phone. Please read the credit card account agreement before calling to apply.
Savings products
To manage an existing account or open a new account, please call Synchrony Bank at: 1-866-226-5638
Visit Synchrony Bank for more information.
Pay Later Installment loans
For Pay in 4: 1-855-945-3576
For Pay in Monthly: 1-844-373-4960
Visit Pay Later for more information.
Secured Installment loans
Contact us: 1-866-220-9432
Visit Secured Installment loans for more information.
To chat with an agent
- Select your account type from the Credit Card Partners search (below)
- Select Account access
- You will be redirected to the Credit Card Partners webpage
- Select the Chat icon or sign in to your account and select Chat Now
To send a secure email
- Select your account type from the Credit Card Partners search (below)
- Select Account access
- Sign in to your account
- Select Messages
Please note, to help protect the privacy of our customers, Synchrony Bank is unable to discuss or provide specific account information via unsecured channels.
For inquiries, please allow at least 3 business days for a representative to contact you.
Business accounts
Visit Synchrony Business for more information.
Healthcare providers
Visit CareCredit for more information.
Commercial cardholders
Access your corporate credit card or business line of credit account(s) below.
Phillips 66 / Conoco / 76
Phillips 66® - Conoco® - 76® Commercial Credit Card Account: 1-855-659-9789
Sam’s Club
Direct Credit: 1-800-362-6196
Business Mastercard: 1-866-220-2760
Business Credit Card: 1-800-203-5764