Contact us
Many Synchrony accounts can be found using the dropdown menu below. If you're unable to locate your account, please use the Get help dropdowns below to contact us.
Consumer accounts
Access your retail credit card, CareCredit, or Synchrony Bank savings account(s) below.
Enter your card's brand name below
Chat available through Account Access
Visit CareCredit
for more information.
Manage Your Account:
Open an Account:
Visit Synchrony Bank for more information.
Manage Your Account:
Open an Account:
Business accounts
Current partners, access your Synchrony Business or CareCredit Provider account below. Prospective partners, get contact information to speak with a Synchrony representative.
Visit Synchrony Business for more information.
Existing Partners:
Prospective Partners:
Monday - Saturday:
8AM-12AM ET
Monday - Friday:
8AM-8PM ET
Sunday:
11AM-9PM ET
Visit CareCredit/Practices for more information.
Existing Partners:
Prospective Partners:
Monday - Friday:
8AM-12AM ET
Monday - Friday:
10AM-7PM ET
Saturday:
10AM-6PM ET
Commercial cardholders
Access your corporate credit card or business line of credit account(s) below.
Get help
To chat with an agent
- Select your account type from the Credit Card Partners dropdown
- Select Account access
- You will be redirected to the Credit Card Partners webpage
- Select the Chat icon or Log in to your account and select Chat Now
To send a secure email:
- Select your account type from the Credit Card Partners dropdown
- Select Account access
- Log in to your account
- Select Messages
Please note, to help protect the privacy of our customers, Synchrony Bank is unable to discuss or provide specific account information via unsecured channels. For inquiries, please allow at least 3 business days for a representative to contact you.
Still not sure how to reach the right department?
Give us a call: 1-866-419-4096
Got a question about your account? You will find answers here!
Click here to visit our FAQ page