Business /Partner tools

Partner Tools and Resources

Explore our tools and resources to help make offering financing effective for you and seamless for your shoppers.

Resources to get inspired

5 Things to Know About the Buyer Journey on Mobile

Written by Synchrony Staff

5 Things to Know About Turning Online Browsers Into Buyers

Written by Synchrony Staff

Financing Simplified: Your guide to talking with customers about financing

Written by Synchrony Staff
View all insights

FAQs

Have questions? We have answers.

How do I access Business Center?

Go to bc.syf.com to access the upgraded Business Center. Be sure to save this URL in your browser favorites or bookmarks.

What do I do if I forgot my Business Center user ID?

If you need assistance with a forgotten user ID, you can click on the forgot username link to recover your user ID, or you can contact your client services support number or call 1-800-333-1082 for assistance.

What do I do if I forgot my Business Center password?

If you forget your password, click on the forgot password link on the sign in page or you can contact your client services support number or call 1-800-333-1082 for assistance.

How long do decisions take after submitting an application through Business Center?

Typically, the decision is immediate—either approved or declined. Occasionally, the result will come back “Pending,” which will require you to contact Synchrony Merchant Services with the customer present with their phone. Extra verification will occur via a texted one-time passcode and then verbally given by the customer to the Synchrony rep.

How long after submitting the Synchrony HOME Merchant Enrollment Form will I be contacted with a decision and onboarding training?

Synchrony will contact you within 3-4 business days unless a site inspection is needed.

How do I order Synchrony HOME point-of-purchase materials for my store?

Free Synchrony signage such as door decals, tent cards and posters can be ordered via Business Center.

Explore all FAQs