Our thoughts are with those affected by recent natural disaster. We are here to help customers who've been impacted and contact us by evaluating:
In times like these, people come together to help those in need. At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike.
Read more about our terms on https://www.synchrony.com/legal/terms-of-use?tab=bank-t-and-c.
The security incident is under investigation. We are here to help customers who've been impacted and contact us by evaluating:
You are now leaving Synchrony.com. Please note that because the site you are going to is not controlled by Synchrony, you will be subject to the terms of use and privacy policy of the website you are visiting.
Michelle Romero: Michelle.Romero@syf.com Tyler Allen: Tyler.Allen@syf.com
Press Release
October 26, 2015, 9:00 AM EDT
Dateline: COSTA MESA, Calif.
Public Company Information: NYSE:SYF
COSTA MESA, Calif.--(BUSINESS WIRE)--CareCredit from Synchrony Financial (NYSE: SYF), introduces the CareCredit mobile app, which allows millions of CareCredit cardholders to conveniently access account servicing and a provider location finder on their smartphones and tablets. The app, available this week in both Google Play and the Apple App Store, helps patients of CareCredit’s more than 185,000 healthcare service providers manage their accounts and financing via their mobile devices.
According to the Consumers’ Path to Healthcare Purchases Study,1consumers making elective healthcare decisions conduct extensive research into both the procedure and how they are going to pay for it, with 73 percent saying they researched costs, including the availability of financing. Combined with the growing amount of time Americans spend using mobile apps – an average of 3 hours and 5 minutes a day in 2015, up from 2 hours 51 minutes in 2014,2 – it is clear the CareCredit mobile app will help consumers conveniently research healthcare and financing options and easily manage their accounts on the go.
“Our innovative CareCredit mobile app offers our health, wellness and beauty service providers a way to engage with their patients and customers via the mobile devices they increasingly rely on to manage their everyday lives,” said Dave Fasoli, executive vice president & CEO of Synchrony Financial’s CareCredit platform. “We know that financing is an important factor for patients considering elective healthcare decisions, and this app provides CareCredit cardholders a useful and accessible tool to help make those important financial decisions.”
Developed with extensive usability testing, the mobile app leverages the same log-in credentials as our online and mobile sites, but incorporates enhanced security controls such as device authentication. The app allows users to find the service providers and retailers closest to their location – extremely helpful in the case of an urgent need – or they can type in an address or zip code to find a service provider by practice type.
This app also incorporates pre-login access to the popular CareCredit digital card, allowing cardholders to access a digital version of their CareCredit healthcare credit card on their mobile device, eliminating the need to bring their card with them at the time of care.
Fasoli added, “This launch represents another enhancement to CareCredit’s industry-leading mobile product suite and is an important factor behind our impressive satisfaction ratings in the industry.”
The app also allows CareCredit customers to enroll in notifications to receive updates when a payment is due or has been received or when a promotional offer is expiring. The app, built by Synchrony Financial in collaboration with our strategic partner, GPShopper, supports beacon technology and will be quickly and continuously enhanced by Synchrony Financial’s agile development teams.
And CareCredit and Synchrony Financial continue to be at the forefront of mobile payments technology, enabling mobile payments for private label credit card and patented Dual Card™ portfolios for whichever mobile wallet our partners and customers choose. Last month, Synchrony Financial announced that its CareCredit cards can be added to the Samsung Pay mobile wallet, which leverages both Magnetic Secure Transmission (MST) and Near Field Communication (NFC) technologies and works almost anywhere customers can swipe their cards. This preserves the benefits and features available on CareCredit cards in a secure mobile wallet environment.
Learn more about Synchrony Financial’s digital innovation at Money 20/20, October 25-28, 2015 in Las Vegas, NV. Visit us at Booth #2114 to see how we engage the digital customer and our CEO, Margaret Keane, will moderate a panel discussion on “The Retail Engagement Journey: Mobile, Local & Personalized.”
About CareCredit®
For nearly 30 years, CareCredit, from Synchrony Financial (NYSE: SYF), has helped millions of people pay for needed and desired care and health expenses. CareCredit is a health, wellness and beauty credit card accepted through a national network of more than 185,000 healthcare providers. For more information on CareCredit, call 800-300-3046 or visit www.carecredit.com.
About Synchrony Financial
Synchrony Financial (NYSE: SYF) is one of the nation’s premier consumer financial services companies. Our roots in consumer finance trace back to 1932, and today we are the largest provider of private label credit cards in the United States based on purchase volume and receivables*. We provide a range of credit products through programs we have established with a diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers to help generate growth for our partners and offer financial flexibility to our customers. Through our partners’ over 300,000 locations across the United States and Canada, and their websites and mobile applications, we offer our customers a variety of credit products to finance the purchase of goods and services. Synchrony Financial (formerly GE Capital Retail Finance) offers private label and co-branded Dual Card™ credit cards, promotional financing and installment lending, loyalty programs and FDIC-insured savings products through Synchrony Bank. More information can be found at www.synchronyfinancial.com, facebook.com/SynchronyFinancial and twitter.com/SYFNews.
*Source: The Nilson Report (April, 2015, Issue # 1062) - based on 2014 data.
©2015 Synchrony Bank/Synchrony Financial, All rights reserved.
1 Study conducted by Rothstein Tauber, Inc., on behalf of CareCredit, 2014.
Contact:
For CareCredit Cindy Hearn, 800-300-3046 ext. 4138 Vice President, Branding & Communications chearn@carecredit.com or For Synchrony Financial 855-791-8007 media.relations@synchronyfinancial.com
Tags
07/30/2031
Test external link on the blog
09/09/2025
Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, reaffirmed its longtime support for Junior Achievement of Utah with a ribbon-cutting...
07/30/2025
07/23/2025
Synchrony (NYSE:SYF), a premier consumer financial services company, today announced that Synchrony Car CareTM has increased its acceptance network of merchants more than tenfold to include more auto-related categories and locations. Cardholders
Event
11/15/2019
STAMFORD, Conn. – October 30, 2019 – Synchrony Financial (NYSE: SYF) will participate in Citi’s 2019 Financial Technology Conference. A live webcast and replay will be made available on the Synchrony Financial Investor Relations website at www.investors.synchronyfinancial.com.
Video
01/24/2020
In the next five years, retailers can expect wider adoption of facial recognition and finger-print scanning in payments. Why? Bio-authentication offers stronger payment security than a typical password.
11/29/2019
Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.
11/12/2019
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
11/11/2019
WhitePaper
01/17/2017
What your business should know about mobile wallets
09/26/2016
How Mobile Wallets Can Make Your Life Easier
Article
04/26/2023
Owning a pet costs money; sometimes, a lot of money. It’s a reality that too few owners—enchanted and in love with their pet—understand, until it’s too late.
02/02/2023
Offering financing for customers benefits both businesses and consumers. In fact, 71% of Synchrony cardholders feel that customer financing options make large purchases more affordable.
08/07/2020
From doctors to contractors to hair salon owners, appointment-based businesses are finding innovative ways to deliver their services virtually. Whether it’s providing online consultations or virtual and augmented-reality tools
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.