With Synchrony’s direct to device technology, customers can apply for credit on their own device while shopping in-store. If approved, customers can even make same-day purchases.

Here’s How To Use Direct to Device Technology

Select “New application” under the Business Center Tab

Begin by creating a new application from the Business Center tab.

Select “Send to customer’s device”

Send the application to the customer’s device by email or QR code.

Get customer’s email and intended amount of purchase

Enter your customer’s email address and the amount of the purchase they’re interested in making. Click “Send.”

Access custom application link

Customer can find the application in their email or scan your QR code in Business Center to access their custom application link.

Complete application

Your customer can now enter all the required information and complete the application on their device and click “Submit.”

Instant in-store purchases upon approval

If the submitted application gets approved, customer’s can use their new account number to make in-store purchases.

Please Note: If the Direct To Device application is declined and you are part of multi-source financing (MSF) program, the application will automatically cascade or “waterfall” to a secondary lender.

Helpful Tip:

If your customer closes the screen without retaining their account number, you can retrieve this information in Business Center under “Check App Status Report.”

This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors [and/or medical providers] with respect to any information presented. Synchrony and any of its affiliates (collectively, “Synchrony”) make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. Your receipt of this material constitutes your acceptance of these terms and conditions.