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Major Purchase 2016

Press Release

09/29/2016

Access to Deals and Information Drives Faster Major Purchase Decisions

Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.

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Guitar Center

Press Release

10/18/2016

Guitar Center and Synchrony Financial Launch New Credit Card Rewards Program

Musicians and music lovers can now earn reward points when shopping for instruments, recording equipment and accessories at Guitar Center, the world’s largest musical instrument retailer.

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Kawasaki Motors

Press Release

09/26/2016

Synchrony Financial and Kawasaki Motors Corp., U.S.A. Extend Powersports Consumer Financing Program Agreement

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with an 80-year heritage, today announced a multi-year renewal of its program to provide consumer financing for powersports products distributed by Kawasaki Motors Corp., U.S.A.

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Mobile Apps

Press Release

10/24/2016

Synchrony Financial Plug-in Easily Integrates Credit into Retailers’ Mobile Apps

To further enhance the mobile shopping experience for cardholders, Synchrony Financial (NYSE:SYF) has introduced a fully-integrated Synchrony plug-in credit feature for the popular mobile apps of leading retail partners.

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Shopping Study

Press Release

11/03/2016

Synchrony Financial’s Annual Holiday Shopping Study Forecasts Strong Retail Sales Increase between 3.6% and 4.0% with Holiday Shoppers Merry about Finances, Yet Motivated to Manage Budget

Motivated to manage the stress of the season and their budgets, more than half of holiday shoppers plan to start their gift buying earlier this year to find deals and help spread out spending. Heading into the holidays, 55% of survey respondents are merri

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CFMOTO

Press Release

11/07/2016

Synchrony Financial to Provide Exclusive Powersports Consumer Financing Program for CFMOTO

ynchrony Financial (NYSE: SYF), a premier consumer financial services company, today announced a multi-year agreement to be the exclusive provider of consumer financing for all new and used CFMOTO brand ATVs, UTVs and Side-by-Side products sold in the Uni

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Travel rewards

Press Release

11/17/2016

CheapOair and OneTravel launch new travel rewards credit cards just in time for the holidays

CheapOair and OneTravel have launched a co-branded credit card program with Synchrony Financial (NYSE: SYF) just in time to book holiday travel. This is the first credit card program from an online travel agency to include a special financing offer(1) to

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Retail Study

Press Release

03/19/2017

Synchrony Financial Looks Ahead to 2030 in Future of Retail Study

Synchrony Financial (NYSE:SYF), a premier consumer financial services company, today released findings from its inaugural Future of Retail: Insight and Influences Shaping Retail Innovation report, examining consumer perspectives and shopping trends expect

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zulily

Press Release

05/09/2017

Synchrony Financial Announces the Signing of a Multi-Year Contract with e-Commerce Retailer, zulily

Synchrony Financial (NYSE:SYF), a premier consumer financial services company, announced today a multi-year contract providing consumer financing for e-commerce leader zulily, llc. For the first-time, zulily will launch a private label credit card program

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Authentication Leader

Press Release

02/13/2018

Synchrony Invests in Digital Identity Authentication Leader Payfone

Synchrony Financial (NYSE: SYF), a premier consumer financial services company, today announced a strategic investment in Payfone, a leader in identity authentication for digital channels. The investment is one of several made recently in the mobile

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Synchrony

Press Release

10/10/2018

Synchrony and JCPenney Extend Strategic Partnership with New Multi-Year Agreement

Synchrony (NYSE: SYF) and JCPenney (NYSE: JCP) today announced a multi-year extension of their strategic partnership bringing together data analytics and consumer financial services expertise to continue to offer JCPenney customers financing options

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Synchrony

Press Release

07/18/2018

Belk and Synchrony Launch Co-Branded Credit Card to Help Customers Earn Rewards Faster

Synchrony (NYSE: SYF), a premier consumer financial services company, and Belk, a private department store company, today announced the new Belk Rewards Mastercard® to make shopping simpler and safer, while enabling customers to earn rewards faster.

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Synchrony

Press Release

08/23/2018

Synchrony Study: Consumer Adoption of Retailer Mobile Apps Doubles

As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from Synchrony (NYSE: SYF).

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PayPal

Press Release

07/03/2018

PayPal and Synchrony Complete Consumer Credit Receivables Sale

PayPal Holdings, Inc. (NASDAQ:PYPL) today announced the closing of its consumer credit receivables transaction with Synchrony (NYSE:SYF). Under the terms of the transaction, and related transactions with unaffiliated third parties, Synchrony acquired $7.6

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Customer Experience

Press Release

10/22/2018

Synchrony Harnesses AI to Transform Customer Experience

Synchrony, a premier consumer financial services company, is deploying new artificial intelligence (AI) technology to enhance payment, shopping and credit experiences for customers.

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Loop

Press Release

06/08/2018

Synchrony Completes Acquisition of Loop Commerce

Synchrony (NYSE: SYF), a premier consumer financial services company delivering customized financing programs, today announced it has completed the acquisition of Loop Commerce – a technology leader in digital and in-store gifting services.

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Synchrony

Press Release

04/07/2014

GE Capital Retail Bank and American Eagle Outfitters Extend Long-Term Consumer Financing Program

“For nearly two decades, we’ve had the opportunity to work with American Eagle and Aerie to create customer-focused financing solutions that align with their brand and provide value to millions of their customers,” said Curtis Howse, general manager

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Synchrony

Press Release

12/20/2018

Synchrony Wins HSN Credit Card Program and Deepens Strategic Relationship with Qurate Retail Group

New Long-Term Agreement Between Synchrony and HSN to Offer Consumer Financing QVC and zulily Extend Existing Synchrony Relationship

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Cautious but Climbing

Press Release

10/20/2014

Cautious but Climbing: Synchrony Financial’s Third Annual Major Purchase Consumer Study Shows Confidence on the Rise

Consumer confidence and willingness to make a major purchase is on the rise, according to Synchrony Financial’s 2014 Major Purchase Consumer Study*. Of all shoppers surveyed, four out of 10 indicate a...

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Forecasts Moderate 2014

Press Release

10/22/2014

Synchrony Financial Forecasts Moderate 2014 Holiday Retail Sales Growth of 3.5 Percent

Holiday sales this year are expected to grow 3.5 percent, according to Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage. This estimate is...

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GPShopper

Press Release

01/21/2015

Synchrony Financial Partners with GPShopper on Mobile Customer Engagement Platform

Synchrony Financial (NYSE: SYF), today announced a strategic investment in GPShopper, an innovative developer of mobile apps with a focus on the retail industry....

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Sam’s Club

Press Release

03/23/2015

Sam’s Club 5-3-1 Cash Back Credit Card Program with Synchrony Financial Earns PYMNTS.com 2015 Innovator Award

Less than nine months since its launch, the Sam’s Club 5-3-1 cash back credit card program, managed by Synchrony Financial (NYSE:SYF), has been recognized with a PYMNTS.com® 2015 Innovator Award for...

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Synchrony

Press Release

03/27/2015

Synchrony Financial Extends mApply Mobile Credit Applications for Payment Solutions Customers and Merchants

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with more than 80 years of retail heritage, today announced its mApply mobile credit application product offered through...

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Guitar Center

Press Release

04/14/2015

Synchrony Financial and Guitar Center to Introduce New Consumer Financing Program

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement with Guitar Center to provide a private...

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Pep Boys

Press Release

04/15/2015

Synchrony Financial and Pep Boys Extend Consumer Financing Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its agreement with The Pep Boys – Manny, Moe...

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My Home Renovator

Press Release

03/31/2015

Synchrony Financial Partners with My Home Renovator to Offer Financing Options for Home Improvement Products and Services

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer a private label credit card program...

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Mega Group

Press Release

04/16/2015

Synchrony Financial and MEGA Group USA Extend Consumer Financing Agreement

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its private label credit card financing...

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LeafGuard

Press Release

05/26/2015

Synchrony Financial and Englert LeafGuard® Introduce New Consumer Financing Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer a private label credit card program...

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Retail Habits

Press Release

07/20/2015

Mobile Technology Use Among Shoppers Rises as Retail Habits Change, Synchrony Financial Study Finds

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today released findings from its 2015 Digital Study that further confirm the importance of a...

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Newegg

Press Release

07/13/2015

Synchrony Financial and Top e-retailer Newegg Introduce Two New Consumer and Business Financing Programs

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer private label credit card and small...

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ABC Warehouse

Press Release

06/02/2015

Synchrony Financial and ABC Warehouse Extend Consumer Financing Agreement

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its private label credit card financing...

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JCPenney

Press Release

06/08/2015

Synchrony Financial Integrates Private Label Credit Cards and Patented Dual Cards with Apple Pay

Synchrony Financial (NYSE:SYF) is pleased to be among the first issuers to offer private label credit cardholders the ability to add their cards to Apple Pay, preserving the value and benefits those...

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Liners Direct

Press Release

09/10/2015

Synchrony Financial and Liners Direct Introduce New Consumer Financing Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to provide a consumer financing program with...

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Consumer Study

Press Release

08/19/2015

In-store Shopping Experience a Major Factor in Major Purchase Decisions, Synchrony Financial Study Finds

Even with the increasing influence of digital technology on retail habits, the in-store experience is important in all major purchase decisions, with an overwhelming majority of shoppers buying in person...

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Best Values

Press Release

07/24/2015

Confident Back-To-School Shoppers Still Look for Best Values, Synchrony Financial Study Finds

Parents shopping for back-to-school clothing and supplies for their children are confident about their finances, but still very cost-conscious and careful to find the best value, according to...

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Cardholders

Press Release

08/17/2015

What Matters Most To Private Label Credit Cardholders?

Across all 15 categories studied, research confirmed that private label credit cards appeal to consumers because of value-added retailer based card benefits, including rich reward programs, seamless customer service and tools to easily manage their accoun

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Synchrony

Press Release

11/12/2015

CareCredit and New Look Now Sign Marketing Agreement

CareCredit, a leading provider of patient financing, and New Look Now, an innovator of “before and after” cosmetic treatment simulations, today announced they have signed a marketing agreement. The...

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Sleepy

Press Release

10/14/2015

Synchrony Financial and Sleepy’s Extend Consumer Credit Card Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and Sleepy’s, The Only Mattress Professionals,® today announced a multi-year extension...

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CarCareONE

Press Release

10/21/2015

Synchrony Financial Launches CarCareONE Mobile App to Deliver Account Servicing, Store Locator Functionality, and Special Offers to Millions of Cardholders’ Smartphones

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, announces the CarCareONESM mobile application that allows CarCareONE’s millions of...

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The Container Store

Press Release

10/05/2015

Synchrony Financial and The Container Store to Introduce New Consumer Credit Card Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and The Container Store (NYSE:TCS), the nation’s originator and leading retailer of...

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Money20/20

Press Release

10/23/2015

Synchrony Financial at Money20/20

Learn more about Synchrony Financial’s digital innovation at Money 20/20, October 25-28, 2015 in Las Vegas, NV. Visit us at Booth #2114 to see how we engage the digital customer and our CEO, Margaret Keane,...

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Holiday Retail

Press Release

11/20/2015

Holiday Retail Sales Driven by Confident Shoppers with More to Spend and More to Buy, Synchrony Financial Study Finds

As consumers deck their halls and hit the malls over the coming weeks, they are doing so with more optimism about their personal finances, according to an independent study1 by Synchrony Financial (...

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P.C. Richard & Son

Press Release

01/21/2016

Synchrony Financial and P.C. Richard & Son Extend Consumer Financing Program

Synchrony Financial, (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its longtime relationship with P.C....

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Top 10 Trends

Press Release

02/17/2016

Technology Influences Eight of the Top 10 Retail Trends for 2016

The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the...

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New Marvel MasterCard

Press Release

04/12/2016

Unlock Your Super Powers with the New Marvel MasterCard® featuring Cashback Rewards from Synchrony Financial and Marvel

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and Marvel Partnerships, LLC today announced the launch of the Marvel MasterCard® with cashback...

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Credit Card Program

Press Release

04/20/2016

Synchrony Financial and La-Z-Boy Extend Consumer Credit Card Program Agreement

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its private label credit card program...

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Walmart

Press Release

03/31/2016

Walmart’s Family of Cards Makes it as Easy as 3-2-1

Beginning tomorrow, Walmart Credit Card and Walmart MoneyCard holders will have a new tool to help them keep more money in their pocket. It’s as easy as 3-2-1. The new, simplified rewards value proposition – 3-2-1 Save – brings...

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Visionworks

Press Release

05/09/2016

CareCredit and Visionworks Expand Exclusive Patient Financing Agreement

CareCredit, a leading provider of promotional healthcare financing, and Visionworks, a premier provider of eye care services, today announced the expansion of their existing exclusive agreement with...

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Synchrony

Press Release

05/25/2016

Customers Like to Research Online but Make Big Purchases in Stores, Says New Retailer Study

NEW YORK, May 25, 2016—According to a new report by Forbes Insights, in association with Synchrony Financial, "A Split Screen: Online Information and a Human Touch," customers prefer to mix technology and in-store visits for...

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Back-to-School Shoppers

Press Release

07/28/2016

Back-to-School Shoppers in Stores and Spending More

STAMFORD, Conn.--(BUSINESS WIRE)--As back-to-school shoppers hit the stores, a growing number of parents (59%) and college students (40%) indicate they are extremely confident or very confident in their own financial situation

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Container Store

Press Release

07/28/2016

The Container Store Launches Customer Financing Through Private Label Credit Card Program

DALLAS--(BUSINESS WIRE)-- TheContainer Store® (NYSE:TCS), the nation’s leading retailer of storage and organization products, today announced the launch of customer financing through its private label credit card program with Synchrony Financial

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CheapOAir

Press Release

07/21/2016

Experience Exciting Travel Adventures with Synchrony Financial’s Fareportal Credit Card

STAMFORD, Conn. & NEW YORK--(BUSINESS WIRE)--Travelers will soon have flexible financing options while also enjoying rewards through a co-branded Dual Card™ credit card program to be offered by Synchrony Financial (NYSE: SYF), a premier consumer

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PANDORA Jewelry

Press Release

06/02/2016

Synchrony Financial Extends Consumer Financing Program Agreement with PANDORA Jewelry

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and PANDORA Jewelry, a leading designer and manufacturer of hand-finished and...

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Synchrony

Press Release

06/29/2016

Synchrony Financial Invests in flexReceipts, Inc.

Synchrony Financial (NYSE:SYF) today announced a strategic investment in flexReceipts, Inc., a provider of enriched digital receipts, data analytics and customer engagement solutions. The investment was made...

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Synchrony

Press Release

02/04/2019

Synchrony Names Ellen Zane to Board of Directors

Synchrony (NYSE:SYF), a premier consumer financial services company, today announced Ellen Zane, former president and CEO of Tufts Medical Center and the Floating Hospital for Children, has been elected to Synchrony’s board of...

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Vaughan Bassett Furniture

Press Release

06/28/2016

Synchrony Financial and Vaughan Bassett Furniture Company Extend Consumer Financing Program Agreement

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and Vaughan Bassett Furniture Company, a leading American manufacturer of sustainable...

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Synchrony

Announcement

04/02/2019

Title

Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.

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Synchrony

Announcement

03/05/2019

2016 Synchrony Financial Sixth Annual Digital Study

No longer just a trend or tool for younger generations, digital shopping has become a way of life, with nearly 70% of consumers surveyed using mobile technology for shopping-related tasks. This dramatic increase in digital shopping behavior signals a main

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Synchrony Study

Press Release

03/04/2019

New Synchrony Study: AI Emerging as Imperative for Nation’s Retailers

MARCH 4, 2019 - STAMFORD, Conn. – To better understand the transformative effect of artificial intelligence (AI) in the retail industry, Synchrony today released a study, done in partnership with Oxford Economics.

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Pets Best

Press Release

03/06/2019

Synchrony Acquires Pets Best to Expand CareCredit Platform in Rapidly Growing Pet Market

Synchrony (NYSE:SYF), a premier consumer financial services company, has acquired Pets Best, a pet health insurance industry pioneer. Pets Best will operate under Synchrony’s CareCredit platform which offers health, wellness and personal care credit

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Announcement

06/12/2019

Title

Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.

More

Announcement

06/12/2019

Title

Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.

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Synchrony

Press Release

09/11/2019

Emerging shopping and payment technologies are impacting the in-store shopping experience.

Emerging shopping and payment technologies are impacting the in-store shopping experience.

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Synchrony

Press Release

01/13/2021

Walgreens Expands Financial Services Business Strategy, in Partnership with Synchrony and Mastercard

Walgreens is expanding its financial services offering in partnership with Synchrony and Mastercard...

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Press Release

01/21/2021

Synchrony and Mattress Firm Renew Consumer Financing Strategic Partnership

HOUSTON and STAMFORD, Conn., January 21, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, and Mattress Firm, the nation’s largest specialty mattress retailer, today announced the renewal of their strategic partnership

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Synchrony

Press Release

04/27/2021

Synchrony Reports First Quarter Net Earnings of $1.0 Billion or $1.73 Per Diluted Share

STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2021 earnings results amid the continuing Coronavirus (COVID-19) pandemic

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Gift Now

Press Release

04/28/2021

New Incisiv Research : eGift Cards Are Fastest Growing Segment of the $160B Gift Card Market

Retailers and restaurants must improve their digital capabilities to realize full value.

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Synchrony

Press Release

07/15/2021

Synchrony Renews Decade-Long Consumer Financing Strategic Partnership

STAMFORD, Conn. – July 15, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, today...

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Press Release

08/16/2021

Walgreens and Synchrony launch first of their kind retail health and wellness credit cards

DEERFIELD, Ill. and STAMFORD, Conn.– August 16, 2021 – Walgreens (Nasdaq: WBA) today introduced the new...

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CareCredit

Press Release

07/22/2021

Synchrony Announces Expansion in Equine Market With New CareCredit Financial Solutions and Digital Capabilities

COSTA MESA, Calif. – July 22, 2021 – Synchrony (NYSE:SYF) today announced its expansion in the equine market...

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Rollick Synchrony

Press Release

09/01/2021

Rollick and Synchrony Expand Powersports Financing Partnership Nationwide

AUSTIN, Texas and STAMFORD, CONN, September 1, 2021 -- Rollick Inc., the leading relationship marketing technology...

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Press Release

06/15/2021

GiftNow Creates Fun and Easy Online Gifting Experiences for Keys Soulcare Consumers

GiftNow is helping Keys Soulcare create distinctive gifting experiences for their consumers.

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Press Release

10/14/2021

Synchrony/Clover integration creates opportunity to scale products faster

STAMFORD, Conn. and BROOKFIELD, Wis., October 14, 2021 – Synchrony (NYSE: SYF), a leading consumer financing company...

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Press Release

11/16/2021

Unpacking Holiday Gifting: Coresight Research Study Reveals Digital Gift Shopping...

STAMFORD, Conn. – November 16, 2021 – A new Coresight Research study on American shopping trends...

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Norwegian Air

Press Release

11/05/2019

Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.

NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer financial services company, and Mastercard, to provide a powerful and robust program for its members. With no annual fee, the new card is now available on NorwegianReward.com.

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Norwegian credit card

Press Release

11/14/2019

Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.

NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer financial services company, and Mastercard, to provide a powerful and robust program for its members. With no annual fee, the new card is now available on NorwegianReward.com.

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2018 Gifting Trends

Announcement

11/06/2019

PHOTO ADVISORY: 2018 Gifting Trends by Loop Commerce, a Synchrony Solution

As the holiday season begins, GiftNow, a digital gifting platform provided by Loop Commerce, a Synchrony solution, unveils its 2018 gifting trends. When buying a gift, who do you think spends more – men or women? And did you know handbags and baby bouncers were among the top gifts this year? That and other gifting trends are revealed in data gathered in the first 10 months of 2018 through GiftNow, a platform widely used by major retailers.

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Synchrony

Announcement

11/29/2019

Digital access-on-demand

As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.

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GiftNow

Press Release

12/01/2020

Dressage Extensions Implements GiftNow® to Optimize Online Gift Shopping

SAN FRANCISCO, December 1, 2020 – Loop Commerce, today announced that Dressage Extensions, a sister brand of Dover Saddlery, the largest equestrian omnichannel retailer in the United States

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Curtis Howse

Press Release

12/10/2020

Curtis Howse named CEO of Synchrony’s Payment Solutions Platform

STAMFORD, CT – December 10, 2020 --– Synchrony (NYSE: SYF) today announced Curtis Howse has been named Executive Vice President and Chief Executive Officer of Payment Solutions.

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Press Release

11/23/2021

Home Chef Advances Personalized Digital Gift Card Platform with GiftNow

CHICAGO, November 23, 2021 – Home Chef, the leading meal solutions company with both a retail and online presence...

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Press Release

11/23/2021

Give the Gift of Duck Donuts® This Holiday Season with New Digital Gifting...

MECHANICSBURG, PA (Nov. 22, 2021) – Gifting Duck Donuts and delivering smiles...

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Press Release

11/22/2021

GiftNow Partners with Peet’s Coffee to Make it Easier to Give the Gifts...

STAMFORD, CT – November 22, 2021 – Peet’s Coffee® is making its roasted-to-order coffees available for...

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Synchrony

Press Release

10/19/2020

Sam’s Club and Synchrony announced a multi-year extension of their strategic financing.

Goal is to drive incremental value to Sam’s Club Members by redesigning and enhancing the card rewards.

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GiftNow

Press Release

11/24/2020

Catbird Deploys GiftNow to Enhance Digital Gifting this Holiday Season

SAN FRANCISCO, Calif.– November 24, 2020 – Loop Commerce, today announced that New York-based jewelry designer and retailer, Catbird, implemented the GiftNow® solution

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GiftNow

Press Release

11/12/2020

Loop Commerce Study Finds 54% of Companies will Increase Investment in Corporate Gift Giving Over the Next 24 Months

SAN FRANCISCO – November 12, 2020 – Loop Commerce, a leading provider of Gift Experience Management (GXM) solutions...

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Digital

Announcement

09/29/2020

Synchrony Expands Arsenal of Digital Payment Technology Solutions for Partners; Provides Touchless Shopping Options for Customers

STAMFORD, Conn. – September 29, 2020 – Synchrony, a premier consumer financial services company, is rapidly deploying digital technology solutions to help ensure a safe

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CareCredit

Press Release

10/22/2020

CareCredit Announces Extended Strategic Partnership with National Veterinary Associates

CareCredit, will continue to serve as NVA’s preferred customer financing partner, providing payment options for pet parents throughout NVA’s growing network of more than 700 hospitals.

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GiftNow

Press Release

12/01/2020

Dressage Extensions Implements GiftNow® to Optimize Online Gift Shopping

SAN FRANCISCO, December 1, 2020 – Loop Commerce, today announced that Dressage Extensions, a sister brand of Dover Saddlery, the largest equestrian omnichannel retailer in the United States

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Press Release

04/15/2022

Synchrony and Guitar Center Renew Consumer Credit Card Program Partnership

Program helps musicians easily buy instruments, recording equipment and accessories to fuel their passion for music.

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Synchrony

Press Release

04/18/2022

Synchrony Reports First Quarter 2022 Results

Stamford, CT – April 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its first quarter 2022 results.

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Synchrony

Press Release

04/18/2022

Synchrony Announces Approval of an Incremental $2.8 Billion Share Repurchase Program and Plans to Increase Quarterly Common Stock Dividend by 5% to $0.23 Per Share

STAMFORD, Conn. – April 18, 2022 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors has...

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Press Release

04/22/2022

Sam’s Club and Synchrony Announce Rewards for Electric Vehicle Drivers

Sam’s Club Mastercard Cardholders Can Now Earn More Sam’s Cash on Electronic Vehicle Charging Nationwide.

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Synchrony

Press Release

07/18/2022

Synchrony Reports Second Quarter 2022 Results

Stamford, Conn. – July 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its second quarter 2022 results

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Press Release

04/07/2022

Synchrony Joins the Worker Financial Wellness Initiative

Synchrony today announced it has joined the Worker Financial Wellness Initiative.

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Synchrony Announces Multi-Year Partnership with Club Champion

Announcement

07/16/2020

Synchrony Announces Multi-Year Partnership with Club Champion

Customers Will Continue to Receive Special Financing Offers and Access to Competitive Financing Solutions for Any Golfing Purchase

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Press Release

04/11/2022

Synchrony Named No. 25 Best Company to Work For in the U.S.

Company earns coveted honor for fifth consecutive year.

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Press Release

03/08/2022

Synchrony Car CareTM Lets Customers “Charge” Electronic Vehicle (EV) Refills

STAMFORD, Conn. March 8, 2022 – Committed to address rising environmental concerns and government legislation, Synchrony (NYSE: SYF)...

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Press Release

04/26/2022

Pets Best Achieves 500,000th Pets Insured Milestone

Variety of Pet Insurance Plans and Access to Personalized and Convenient Digital Features Drive Success; Milestone Reinforces Pet Parents Seeking Protection Against Unexpected Veterinary Bills

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Press Release

05/02/2022

Made In Cookware Taps GiftNow To Help Fans Share The Love With Fellow Cookware Connoisseurs

High performance cookware brand delivers new gifting solution, personalized “digital unboxing” experiences in time for key gifting occasions like Mother’s Day

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Press Release

07/07/2022

Prove Identity, Inc. Helps Synchrony Complete 25 Million Digital Credit Card Applications

Prove’s industry-leading identity verification and cryptographic authentication solutions help reduce friction and fraud while improving the customer experience

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Press Release

04/20/2023

LG Air Conditioning Technologies and Synchrony to Partner on Multi-Year Financing Program

Synchrony and LG Electronics USA’s Air Conditioning Technologies today announced a new multi-year partnership offering

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Synchrony

Press Release

04/20/2023

Synchrony Announces Quarterly Common Stock Dividend of $0.23 Per Share

Synchrony Financial announced today that its Board of Directors declared a quarterly cash dividend of $0.23 per share of common stock.

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Synchrony

Press Release

03/29/2023

Synchrony to Announce First Quarter 2023 Financial Results on April 19, 2023

A conference call to discuss Synchrony's results will be held at 8:00 a.m. Eastern Time on that day.

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Synchrony

Press Release

03/27/2023

Synchrony Study Reveals Future Shoppers Seek Connected, Curated and Convenient Shopping Experiences

More than 80 Percent of Shoppers Expect Hyper-Curated In-Store Experiences by 2030

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Synchrony

Press Release

05/09/2023

Georgia State and Georgia Fintech Academy Faculty Will Teach Six-Week Banking and Fintech Supplier Development Course on Behalf of Fiserv and Synchrony

Fiserv and Synchrony launch first-of-its-kind supplier development program with George State University.

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Press Release

04/06/2023

Study Finds Healthcare Providers Looking to Outsource Revenue Cycle Management Processes

CWH Advisors PatientPay™ research reveals staffing shortages and shrinking margins have providers considering third-party financial partners, prioritizing patient payment experience

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Press Release

04/13/2023

American Dental Association Member Advantage Extends Partnership with Synchrony’s CareCredit, Endorsing it for Patient Financing

Partnership distinguishes CareCredit as ADA Member Advantage’s only endorsed patient financing solution and includes comprehensive payment options and digital features for members and patients

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Synchrony

Press Release

04/19/2023

Synchrony Reports First Quarter 2023 Results

Synchrony Financial today announced its first quarter 2023 results for the period ending March 31, 2023.

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Press Release

05/04/2023

Synchrony Partners With CoFi To Bring CareCredit Payment Solution To Consolidated Payment Platform For Vision Providers

Synchrony today announced a partnership with CoFi, a unique technology provider in the vision industry and leading multi-party patient payment platform.

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Synchrony

Press Release

01/09/2023

Synchrony to Announce Fourth Quarter 2022 Financial Results on January 23, 2023

A conference call to discuss Synchrony's results will be held at 8:00 a.m. Eastern Time on that day.

More

Press Release

11/16/2022

Belk and Synchrony Expand Financing Options for Customers

Expanded Partnership Adds Buy Now, Pay Later Installment Loans To Belk Financing Options In Store

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Synchrony

Press Release

04/25/2023

Synchrony Announces Approval of an Incremental $1.0 Billion Share Repurchase Program and Plans to Increase Quarterly Common Stock Dividend by 9% to $0.25 Per Share

Synchrony Financial announced that its Board of Directors has approved an incremental share repurchase program of up to $1.0 billion, commencing this quarter through June 30, 2024.

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Press Release

03/07/2023

Synchrony’s CareCredit Renewed as Exclusive Patient Financing Solution for Academy of General Dentistry’s Benefits Program

Extension of 20-year agreement will offer members and patients special dental financing options, modern digital payment features and financial education resources.

More

Press Release

01/25/2023

Synchrony and Rooms To Go Renew Consumer Financing Partnership To Create Omnichannel, Personalized Shopping Experience

Synchrony and Rooms To Go today announced the renewal of their strategic financing partnership.

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Synchrony

Press Release

01/25/2023

Synchrony Announces Quarterly Common Stock Dividend of $0.23 Per Share

Synchrony Financial announced today that its Board of Directors declared a quarterly cash dividend of $0.23 per share of common stock.

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Press Release

03/06/2023

The American Association of Dental Office Management (AADOM) Recognizes Synchrony’s CareCredit as the Organization’s Exclusively Recommended Patient Financing Solution

Continuation of Decades-Long Partnership Connects AADOM Members with CareCredit’s Payment Solutions, Streamlining Financial Processes for Dental Practices and Patients

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Synchrony

Press Release

02/27/2023

Synchrony to Participate in the KBW Fintech Payments Conference

Synchrony President and CEO Brian D. Doubles and Executive Vice President and Chief Financial Officer, Brian J. Wenzel will participate in a fireside chat at the KBW Fintech Payments Conference on Tuesday, February 28, 2023, at 8:00 a.m. (Eastern Time).

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Synchrony

Press Release

01/23/2023

Synchrony Reports Fourth Quarter 2022 Results

Synchrony Financial today announced its fourth quarter 2022 results for the period ending December 31, 2022.

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Press Release

01/11/2023

Bassett Furniture and Synchrony Partner on Multi-Year Financing Program

Synchrony today announced that they are reestablishing a partnership with Bassett Furniture to launch a multi-year financing program.

More

Press Release

04/27/2023

HFMA Renews Peer Review Designation for Synchrony

Chicago – April 27, 2023– The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review

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Synchrony

Press Release

03/05/2020

2016 Synchrony Financial Sixth Annual Digital Study

No longer just a trend or tool for younger generations, digital shopping has become a way of life, with nearly 70% of consumers surveyed using mobile technology for shopping-related tasks. This dramatic increase in digital shopping behavior signals a main

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Synchrony

Announcement

11/03/2016

Shop early and often is the new holiday strategy

If a Synchrony Financial survey correctly predicts how this year’s holiday gift-buying season will unfold, shoppers won’t be jamming stores in the traditional Christmas Eve rush for last-minute bargains.

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Loop Commerce

Press Release

05/10/2018

Synchrony to Acquire Loop Commerce to Transform Digital Gifting

Synchrony (NYSE:SYF) today announced a definitive agreement to acquire Loop Commerce, a technology leader in digital and in-store gifting services with its award-winning and patented GiftNow® platform and service.

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Synchrony

Press Release

04/12/2018

Synchrony Opens Emerging Tech Center at the University of Illinois to Develop Artificial Intelligence Solutions

The University of Illinois today announced that Synchrony (NYSE: SYF), a leading consumer financial services company, has opened the Synchrony Emerging Technology Center at the University of Illinois Research Park.

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Synchrony

Press Release

11/28/2018

Majority of Americans Want to Buy Online and Pick-up In-store to Reduce Holiday Shopping Stress This Year

NEW YORK--(BUSINESS WIRE)--GPShopper, the leading mobile commerce and engagement platform for retailers that want to create custom app experiences for customers, released new research into consumers’ holiday shopping preferences and found that Americans

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Synchrony

Press Release

09/11/2018

New Fred Meyer Jewelers Partnership with Synchrony to Deliver Customers Savings, Special Offers Through Financing Program

As part of its long-term growth strategy, Fred Meyer Jewelers, today announced a partnership with Synchrony (NYSE:SYF), a premier consumer financial services company, to provide financial services programs for jewelry purchases.

More
Lessons learned

Press Release

03/20/2015

Lessons learned from Holiday 2014: 5 Things to Know

The U.S. Census Bureau Retail Trade Survey reported total Holiday sales for 2014 increased 4.2% (excluding gasoline) or 2.1% (including gasoline). The trends that drove this increase will no doubt influence...

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Team Up

Press Release

01/16/2019

Synchrony and Fanatics Team Up for the Ultimate Fan Card

Synchrony (NYSE:SYF), a premier consumer financial services company, and Fanatics, the global leader in licensed sports merchandise, today announced a new strategic credit card partnership to provide fans with a new customized payment method for licensed

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2018 Gifting Trends

Press Release

11/20/2018

PHOTO ADVISORY: 2018 Gifting Trends by Loop Commerce, a Synchrony Solution

As the holiday season begins, GiftNow, a digital gifting platform provided by Loop Commerce, a Synchrony solution, unveils its 2018 gifting trends.

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Customer Experiences

Press Release

09/16/2015

Four Key Customer Experiences Drive Long-term Loyalty for Retailers Synchrony Financial Study Finds

When it comes to shopping behavior, price is always a key motivator.

More

Press Release

02/09/2021

Synchrony Renews Long-standing Partnership With 4 Wheel Parts

STAMFORD, Conn., February 9, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced a multi-year renewal with 4 Wheel Parts (4WP)

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CEO

Press Release

01/12/2021

LinkedIn: Synchrony’s Exciting Next Chapter

Chief Executive Officer Margaret Keane shares her reflections on Synchrony’s leadership transition.

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Synchrony

Press Release

06/01/2021

Synchrony Announces Organizational Changes to Accelerate Strategy and Growth

Synchrony’s organizational changes further align company’s resources with its partners and evolving consumer expectations.

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Press Release

03/03/2021

Synchrony and Ashley HomeStore Renew Consumer Financing Program Agreement

ARCADIA, Wis., and STAMFORD, Conn. March 3, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company and Ashley HomeStore

More

Press Release

12/16/2021

E-commerce Revenue Prior to Cyber Monday Increased Year-Over-Year According to New studioID...

STAMFORD, CT – December 16, 2021 – The results of a new studioID survey conducted in the first week of December...

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Synchrony

Press Release

12/15/2021

Synchrony Invests in Skipify to Transform Digital Commerce

Synchrony’s strategic investment in Skipify enables merchants to offer an instant, one-tap checkout solution.

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Press Release

11/23/2021

Home Chef Advances Personalized Digital Gift Card Platform with GiftNow

CHICAGO, November 23, 2021 – Home Chef, the leading meal solutions company with both a retail and online presence...

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Press Release

11/23/2021

Give the Gift of Duck Donuts® This Holiday Season with New Digital Gifting...

MECHANICSBURG, PA (Nov. 22, 2021) – Gifting Duck Donuts and delivering smiles...

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Press Release

01/17/2022

Synchrony Partners With Pawlicy Advisor To Offer First-of-its-kind Pet Healthcare Financing Option

STAMFORD, CT – January 17, 2022 – Synchrony (NYSE:SYF), a premier consumer financial services company, and Pawlicy...

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Synchrony

Press Release

05/11/2022

New Marshall Plan for Moms Study: The Business Case for Child Care

Synchrony joins National Business Coalition for Child Care which aims to expand child care supports for workers

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Press Release

07/19/2022

Synchrony Convenes Employees for Three-Day Global Diversity Experience

The company’s eighth annual event advances culture of equity, diversity, inclusion and well-being for all

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Press Release

07/20/2022

2022 Disability Equality Index Awards Synchrony Top Score

Synchrony named as a ‘Best Place to Work for Disability Inclusion’ for Sixth Consecutive Year

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Press Release

05/24/2022

Synchrony and Sweetwater Extend Financing Partnership and Deepen Innovation on Digital Payment Process

Synchrony’s advanced Direct to Device and PreQualification technologies use analytics to simplify and personalize the customer experience

More

Press Release

08/17/2022

Synchrony Named Provider of Promotional Financing for American Trailer World in New Strategic Partnership

First-of-its-kind program designed to streamline and simplify consumers’ ability to purchase consumer grade trailers and truck equipment

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Synchrony

Press Release

04/21/2022

Synchrony Announces Quarterly Common Stock Dividend of $0.22 Per Share

STAMFORD, Conn. – April 21, 2022 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors declared a quarterly cash dividend of $0.22 per share of common stock

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Synchrony

Press Release

07/21/2022

Synchrony Announces Quarterly Common Stock Dividend of $0.23 Per Share

Company also declares preferred stock dividend

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Press Release

04/25/2022

Synchrony Skills Academy Celebrates Grand Opening with CT Governor

Synchrony Skills Academy Celebrates Grand Opening with CT Governor Lamont; Provides Tech Training, Job Opportunities for Underserved Communities

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Press Release

04/27/2023

Synchrony Joins Operation HOPE’s National ‘Financial Literacy for All’ Initiative

Synchrony Joins Operation HOPE’s National ‘Financial Literacy for All’ Initiative

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Press Release

07/14/2022

“PAY WITH SYNCHRONY” App Launches as First Combined Private Label and BNPL Financing Solution Available for Small Business via Clover

Synchrony and Fiserv collaboration gives small businesses ability to expand customer base with more financing options

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Synchrony

Press Release

06/27/2022

Synchrony to Announce Second Quarter 2022 Financial Results on July 18, 2022

June 27, 2022 - STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its second quarter 2022 results on Monday, July 18, 2022.

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Synchrony

Press Release

06/06/2022

Synchrony to Participate in the Morgan Stanley US Financials, Payments & CRE Conference

STAMFORD, Conn. – June 6, 2022 – Synchrony (NYSE: SYF) Chief Financial Officer, Brian J. Wenzel, will participate in...

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Synchrony

Press Release

10/22/2018

Kenneth Cole Expands Its Digital Shopping Offering with Enhanced Gifting Options Just in Time for the Holidays

Kenneth Cole Productions, Inc., today announced a partnership agreement and launch with Loop Commerce, a Synchrony solution, a leading technology service that makes it easier for consumers to shop online for others.

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GiftNow

Press Release

06/29/2021

Nearly Half of Employers Plan to Increase Corporate Gifting Frequency Post Pandemic, According to Coresight Research and GiftNow

SAN FRANCISCO – June 29, 2021 – Corporate gifting is on the rise as nearly fifty percent of businesses say they...

More

Press Release

01/27/2021

NEW SAM’S CLUB MASTERCARD REWARDS PROGRAM BY SYNCHRONY UNLOCKS ADDITIONAL VALUE ON SAM’S CLUB PURCHASES

BENTONVILLE, Ark, PURCHASE, NY., and STAMFORD, Conn., Jan. 27, 2021 – Sam’s Club, (NYSE: WMT), a leading membership warehouse club, Synchrony, (NYSE: SYF), a premier consumer financial services company, and Mastercard, (NYSE: MA)

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GiftNow

Press Release

12/03/2020

Crocs Turns to GiftNow to Transform its Digital Gift Card Operations

SAN FRANCISCO, Calif.– December 3, 2020 – Loop Commerce today announced that Crocs, Inc., the global innovator in casual footwear for men, women and children, has incorporated the GiftNow Solution

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MobileWallet

Press Release

01/08/2021

Prese Release test video

Study Shows New Trends and Consumer Preferences that Impact Retail Sales

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Synchrony

Press Release

01/02/2024

Synchrony to Announce Fourth Quarter 2023 Financial Results on January 23, 2024

The earnings release and presentation materials are scheduled to be released and posted to the Investor Relations section of the Company’s website, www.investors.synchrony.com, at approximately 6:00 a.m. Eastern Time.

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Synchrony

Press Release

01/23/2024

Synchrony Reports Fourth Quarter 2023 Results

STAMFORD, Conn. – Jan. 23, 2024 – Synchrony Financial (NYSE: SYF) today announced its fourth quarter 2023 results for the period ending December 31, 2023

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Press Release

01/19/2024

Synchrony and Ally Financial Reach Agreement on Sale of Ally’s Point-of-Sale Financing Business

Acquisition Enhances Synchrony’s Reach and Scale in Home Improvement and Health and Wellness Financing

More

Press Release

01/09/2024

Synchrony Expands into Pet Resorts with CareCredit Offering at Destination Pet

As part of an effort to expand deeper into the pet market, Synchrony today announced a multi-year agreement with Destination Pet, a premier provider of veterinary care and pet services.

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Press Release

01/10/2024

Synchrony and The Good Feet Store Extend Financing Partnership

Synchrony’s CareCredit Ensures The Good Feet Store Has the Support It Needs to Drive Sales and Provide Financing Options to Customers

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Press Release

01/17/2024

Synchrony Browser Extension Aims to Drive Faster, Easier, and More Secure Online Checkout with Synchrony Cards

Trial With Synchrony General Purpose Credit Cards to Test Viability of Browser Extension

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Woman shopping in retail store

Video

11/11/2019

AI and Loyalty Are a Virtuous Cycle

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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Building Connections

Video

10/01/2018

Building Connections with Gen Z

Building connections among Generation Z means thinking differently

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Shopping Anytime, Anywhere

Video

09/24/2018

Contextual Commerce: Shopping Anytime, Anywhere

Contextual commerce is making that our new reality.

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Drive customer loyalty

Video

09/17/2018

Driving Loyalty Through Personalized Shopping Experiences

Shoppers are more informed than ever before. Microsoft Global Retail Director Karen Garrette says data can help retailers create personalized experiences that build loyal relationships.

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Seamless Payments

Video

09/03/2018

Seamless Payments Help Retailers Put Customer Experience First

In the future, frictionless payments will simplify and streamline checkouts. State of Pay met with retail leaders to hear how the payment process, as shoppers know it, is disappearing.

More

Video

11/05/2019

Digital Study Recap 2019

In April 2019, Synchrony conducted a study to track and better understand adoption and interest in new retail technology and gain...

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Woman shopping in retail store

Video

11/12/2019

AI and Loyalty Are a Virtuous Cycle

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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Video

01/06/2020

The State of the Omnichannel Experience

With the right data, retailers are equipped to provide a seamless customer experience across all channels. Learn how the omnichannel experience is personalizing the connections retailers make with shoppers.

More
The Speed of Commerce

Video

10/15/2018

Moving at the Speed of Commerce

The convergence of technologies such as voice assistants and smartphones, along with AI-powered data and privacy and security tools, is fueling faster, more integrated and more contextual shopping experiences. Executives from Synchrony and Amazon Pay

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4 technologies

Video

10/22/2018

Tech That's Changing the World of Shopping

Where and how consumers shop is changing rapidly thanks to advances in technology. Four technologies, including biometrics, artificial intelligence, voice assistants and virtual and augmented reality, are changing the game for frictionless payments.

More

Video

06/16/2020

The State of Voice Technology In Retail

Our everyday is evolving, and so are customers’ buying experiences. Voice technology may have a broader role in connecting you to consumers.

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Video

01/22/2020

Taking Friction Out of Shopping

Technology and data have the power to completely revolutionize the way we pay.

More

WhitePaper

10/29/2019

Understanding the New FICO Credit Score

But the thing about FICO is that the calculation has evolved over the years. As more data about your debts becomes readily accessible to FICO, the score has evolved at least nine times. Now, every monthly payment you miss or pay is recorded and used, almost in real time, to create your score.

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WhitePaper

07/01/2018

LandingPage Title - Retail Consumers Adopt New Technology

The 2018 Synchrony Digital Study uncovers the evolving landscape of digital shopping and payments.

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WhitePaper

11/06/2015

How beacons work and why they matter

Retailers are using technology in new ways to improve the shopping experience at their stores. One key component of this is beacons, which use a person's mobile device to customize the shopping experience.

More

WhitePaper

10/28/2015

Segmentation Strategies for Retailers

Leverage customer insights to drive profitable growth

More

WhitePaper

09/24/2015

The Retail Customer Experience

When it comes to shopping behavior, price is always a key motivator.

More

WhitePaper

05/20/2015

Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping

Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping

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WhitePaper

10/23/2018

Harnessing AI to Transform the Customer Experience

Synchrony is using machine learning models and artificial intelligence (AI) technology to help customers get easier access to credit, provide personalized, real-time responses to customer questions, and to equip representatives and credit experts with too

More

WhitePaper

03/04/2019

Shopping for AI

Our survey findings show that retailers are making meaningful strides in their digital transformation efforts, with AI-powered technologies an increasing focus.

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WhitePaper

03/18/2019

The Synchrony Trend Spotter

The transformation in retail is driven mainly by technology and artificial intelligence. Read on to discover five top trends that are changing the way people shop—now and into the future.

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WhitePaper

02/10/2017

How to design the perfect retail customer experience

Today’s consumers demand custom experiences as part of their everyday lives — especially when shopping.

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WhitePaper

12/21/2015

Beware of Holiday Email Scams

This holiday season, consumers can expect to experience a substantial spike in cyber-attacks beginning the day before Thanksgiving lasting well into the New Year.

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WhitePaper

12/08/2015

Shoppers' Little Helper: Mobile Tech

POLL: FROM COMPARING PRICES TO TAKING PRODUCT PICTURES, MOBILE IS A PART OF PURCHASING PATH

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WhitePaper

10/25/2016

Retail Technology: A Snapshot for Retailers

In-store technology and its implications for retailers and shoppers

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WhitePaper

09/15/2016

The Affluent Household: A Segment on the Rise

Insights on this key, fast growing consumer segment

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WhitePaper

06/15/2016

A Day in the Life of a Smarter Shopper

A Day in the Life of a Smarter Shopper

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WhitePaper

01/28/2016

The Lines Between the Consumer Internet and IoT are Blurring Fast

As retailers look to personalize shopping experiences for their customers, the realm of the "consumer Internet" is looking more and more like the "internet of things."

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WhitePaper

01/14/2016

Find Out How Mobile is Enhancing the Way People Shop

Retail shoppers are relying more on digital technology than ever before. It affects everything from where they shop to what they buy to how they pay.

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WhitePaper

10/20/2016

Driving Shopper Engagement through Digital Technology

The sixth annual Synchrony Financial Digital Study

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Synchrony

WhitePaper

08/19/2015

Balancing Multi-Generational Retail Strategies

Millennials, Boomers and the changing retail landscape

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WhitePaper

08/03/2018

Understanding Generation Z: An Overview

Insights on their behavior

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WhitePaper

03/28/2018

Synchrony at Women in Retail Leadership Summit 2018

Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.

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WhitePaper

03/14/2018

Synchrony at Shoptalk 2018

The Synchrony Trend Spotter Five Retail Trends to Watch in 2018

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WhitePaper

08/02/2018

Understanding Generation Z: Shopping and Retail Habits

Insights on their spending patterns

More

Article

04/06/2023

Top 3 Trends Retailers Are Focused On This Year

Synchrony SVP, Chief Product Officer Florin Arghirescu shares what he sees are three key trends for retailers in 2023.

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Customer Forward Tech

Article

08/05/2022

How Synchrony Uses Tech To Create Great Customer Experiences

Consumers want—and expect—convenience. Whether in-person, in-app or online, a smooth purchasing experience equals a happy customer.

More

Article

10/16/2020

How A.I. Can Unlock the Opportunities of a New Shopping Era

Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help

More

Article

10/22/2019

The gift of easier giving

If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift to the right person at the right time. Why can’t it be as simple as “I see it, I like it, they’ll love it, I bought it”?

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4 Tips to Help Increase Sales for Retailers This Holiday Season

Article

11/10/2022

4 Tips to Help Increase Sales for Retailers This Holiday Season

Consider these trends when crafting your company's strategy for the extra-long 2022 holiday season.

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Article

12/16/2021

The Future of Contactless Payments is Already Here

How likely are you to use contactless payment while shopping? Are you concerned about making purchases with your phone?

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Consumer Financing

Article

06/28/2022

What is Consumer Financing? Benefits, Examples and How to Start

When it comes to how they purchase and pay for items, consumers have more choices than ever before. As businesses look for more ways to improve the shopping experience, programs that spur bigger sales and improve the customer experience offer serious valu

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Synchrony

Article

11/27/2019

Tile Teaser Heading - 6 Ways to Keep Your Digital Savings and Spending Safe

As Americans spend more and more time online, their money is following them onto the web. Money now lives on shopping websites, in online bank accounts and in payment apps. But just how much money are we talking about?

More
How Digital Wallets Create Retail Opportunity

Article

11/12/2019

How Digital Wallets Create Retail Opportunity

Loyalty is hot Hot HOT

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Buy and Sell buttons shown with a computer cursor and an illustration of a thief

Article

10/29/2019

6 Ways to Keep Your Digital Savings and Spending Safe

As Americans spend more and more time online, their money is following them onto the web. Money now lives on shopping websites, in online bank accounts...

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Synchrony

Article

11/20/2023

Synchrony’s 2023 Major Purchase Study: Research & Trends

Read the findings from Synchrony’s 2023 Major Purchase Study. Learn about recent buying behavior across 13 different shopping categories.

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