Media Relations:
Lisa Lanspery
(203) 585-6143
Lisa.Lanspery@syf.com
Press Release
03/19/2017
Synchrony Financial Looks Ahead to 2030 in Future of Retail Study
Synchrony Financial (NYSE:SYF), a premier consumer financial services company, today released findings from its inaugural Future of Retail: Insight and Influences Shaping Retail Innovation report, examining consumer perspectives and shopping trends expect
Press Release
10/02/2018
CareCredit and Medical Group Management Association Partner to Address Rising Cost of Medical Care
CareCredit, a health, wellness and personal care credit card, today announced a new executive partnership with Medical Group Management Association (MGMA), a leading association for empowering practices, providers and patients to create meaningful change
Press Release
10/17/2014
Synchrony Financial Reports Third Quarter Net Earnings of $548 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2014 net earnings of $548 million, or $0.70 per diluted share.
Press Release
02/25/2014
GE Capital Retail Bank and Ashley HomeStores, Ltd. Extend Consumer Financing Program
“Our focus has been to work with Ashley Furniture HomeStores at the corporate and store level to build a financing program that benefits their business and millions of customers,” said Darrell Owens, vice president of Sales for GE Capital’s Retail
Press Release
04/07/2014
GE Capital Retail Bank and American Eagle Outfitters Extend Long-Term Consumer Financing Program
“For nearly two decades, we’ve had the opportunity to work with American Eagle and Aerie to create customer-focused financing solutions that align with their brand and provide value to millions of their customers,” said Curtis Howse, general manager
Press Release
10/20/2014
Cautious but Climbing: Synchrony Financial’s Third Annual Major Purchase Consumer Study Shows Confidence on the Rise
Consumer confidence and willingness to make a major purchase is on the rise, according to Synchrony Financial’s 2014 Major Purchase Consumer Study*. Of all shoppers surveyed, four out of 10 indicate a...
Press Release
09/22/2014
Synchrony Financial Launches New Brand and Advertising Campaign: Engage with Us
Synchrony Financial (NYSE: SYF) today announced the launch of a national media and branding campaign that includes print, broadcast and digital media and out-of-home advertising. Synchrony Financial’s...
Press Release
01/23/2015
Synchrony Financial Reports Fourth Quarter Net Earnings of $531 Million or $0.64 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2014 net earnings of $531 million, or $0.64 per diluted share. Net earnings for the full year 2014 totaled $2.1 billion, or $2.78 per diluted...
Press Release
10/22/2014
Synchrony Financial Forecasts Moderate 2014 Holiday Retail Sales Growth of 3.5 Percent
Holiday sales this year are expected to grow 3.5 percent, according to Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage. This estimate is...
Press Release
04/17/2015
Synchrony Financial Reports First Quarter Net Earnings of $552 Million or $0.66 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2015 net earnings of $552 million, or $0.66 per diluted share. Highlights for the quarter included
Press Release
07/17/2015
Synchrony Financial Reports Second Quarter Net Earnings of $541 Million or $0.65 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced second quarter 2015 net earnings of $541 million, or $0.65 per diluted share. Highlights for the quarter included
Press Release
05/27/2015
BP Adds New Cost-Effective Loyalty Program For C-store Retailers
Gas station loyalty program features three great card options and the same low fees for c-store marketers. BP has launched a simpler Driver Rewards loyalty program, providing BP-branded gas stations with an easier and more cost-...
Press Release
10/16/2015
Synchrony Financial Reports Third Quarter Net Earnings of $574 Million or $0.69 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2015 net earnings of $574 million, or $0.69 per diluted share. Highlights for the quarter included:
Press Release
10/23/2015
Synchrony Financial at Money20/20
Learn more about Synchrony Financial’s digital innovation at Money 20/20, October 25-28, 2015 in Las Vegas, NV. Visit us at Booth #2114 to see how we engage the digital customer and our CEO, Margaret Keane,...
Press Release
10/07/2015
New Credit Card Lets Travelers Earn Free Nights at Independent Hotels Even When Staying at Chains
Stash Hotel Rewards, the award-winning loyalty program for independent hotels, and Synchrony Financial, (NYSE: SYF), one of the nation’s premier consumer financial services companies, today launched...
Press Release
01/22/2016
Synchrony Financial Reports Fourth Quarter Net Earnings of $547 Million or $0.65 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2015 net earnings of $547 million, or $0.65 per diluted share. Net earnings for the full year 2015 totaled $2.2 billion, or $2.65 per diluted...
Press Release
01/27/2016
Analytics Are Critical to Measuring Success, Yet 92% of Companies Surveyed Are Not Completely Satisfied with Their Tools in Place
Communicating with today’s shopper requires an understanding of the channels and devices they are using to interact with retailers, and knowing how to properly measure the effectiveness of those channels and...
Press Release
02/17/2016
Technology Influences Eight of the Top 10 Retail Trends for 2016
The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the...
Press Release
04/22/2016
Synchrony Financial Reports First Quarter Net Earnings of $582 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2016 net earnings of $582 million, or $0.70 per diluted share. Highlights for the quarter included:
Press Release
04/12/2016
Unlock Your Super Powers with the New Marvel MasterCard® featuring Cashback Rewards from Synchrony Financial and Marvel
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and Marvel Partnerships, LLC today announced the launch of the Marvel MasterCard® with cashback...
Press Release
07/28/2016
The Container Store Launches Customer Financing Through Private Label Credit Card Program
DALLAS--(BUSINESS WIRE)-- TheContainer Store® (NYSE:TCS), the nation’s leading retailer of storage and organization products, today announced the launch of customer financing through its private label credit card program with Synchrony Financial
Press Release
01/23/2019
Synchrony Reports Fourth Quarter Net Earnings of $783 Million or $1.09 Per Diluted Share
January 23, 2019 - STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2018 net earnings
Press Release
07/22/2016
Synchrony Financial Reports Second Quarter Net Earnings of $489 Million or $0.58 Per Diluted Share
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial (NYSE:SYF) today announced second quarter 2016 net earnings of $489 million, or $0.58 per diluted share.
Press Release
01/23/2019
Synchrony and Sam’s Club Extend Strategic Partnership
January 23, 2019 - STAMFORD, Conn. -- Synchrony (NYSE: SYF) today announced an extension of its strategic partnership with Sam’s Club, a segment of Walmart, Inc. (NYSE: WMT), to continue offering Club members enhanced financing options through the Sam
Press Release
03/06/2019
Synchrony Acquires Pets Best to Expand CareCredit Platform in Rapidly Growing Pet Market
Synchrony (NYSE:SYF), a premier consumer financial services company, has acquired Pets Best, a pet health insurance industry pioneer. Pets Best will operate under Synchrony’s CareCredit platform which offers health, wellness and personal care credit
Press Release
12/10/2019
CareCredit Credit Card Receives HFMA Peer Review Designation
The Healthcare Financial Management Association (HFMA) recently reviewed the CareCredit credit card, a leading health, wellness, and personal care credit card, using the Peer Review process.
Announcement
11/27/2019
Understanding the New FICO Credit Score
The FICO credit score, which was introduced by the Fair Isaac Corporation in 1989, has become a seemingly universal measure of the creditworthiness of an individual. Thirty years after its launch, the score is used in more than 25 countries to rate billions of people.
Press Release
01/29/2021
Synchrony Reports Fourth Quarter Net Earnings Of $738 Million Or $1.24 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic
Announcement
01/26/2021
SYNCHRONY TO ACQUIRE ALLEGRO CREDIT TO DRIVE GROWTH IN HEALTH AND WELLNESS FINANCING
STAMFORD, Conn. – January 26, 2021 -- Synchrony (NYSE: SYF) today announced it has reached a definitive agreement to acquire Allegro Credit
Press Release
04/27/2021
Synchrony Reports First Quarter Net Earnings of $1.0 Billion or $1.73 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2021 earnings results amid the continuing Coronavirus (COVID-19) pandemic
Press Release
10/14/2021
Synchrony/Clover integration creates opportunity to scale products faster
STAMFORD, Conn. and BROOKFIELD, Wis., October 14, 2021 – Synchrony (NYSE: SYF), a leading consumer financing company...
Press Release
10/19/2021
Synchrony Reports Third Quarter 2021 Results
Stamford, CT – October 19, 2021 -- Synchrony Financial (NYSE: SYF) today announced its third quarter 2021 results...
Press Release
11/05/2019
Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.
NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer financial services company, and Mastercard, to provide a powerful and robust program for its members. With no annual fee, the new card is now available on NorwegianReward.com.
Press Release
11/14/2019
Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.
NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer financial services company, and Mastercard, to provide a powerful and robust program for its members. With no annual fee, the new card is now available on NorwegianReward.com.
Announcement
11/06/2019
PHOTO ADVISORY: 2018 Gifting Trends by Loop Commerce, a Synchrony Solution
As the holiday season begins, GiftNow, a digital gifting platform provided by Loop Commerce, a Synchrony solution, unveils its 2018 gifting trends. When buying a gift, who do you think spends more – men or women? And did you know handbags and baby bouncers were among the top gifts this year? That and other gifting trends are revealed in data gathered in the first 10 months of 2018 through GiftNow, a platform widely used by major retailers.
Announcement
11/14/2019
The American Academy of Orthopaedic Surgeons (AAOS) Partners with CareCredit to Help Improve the Financial Experience for Orthopaedic Surgeons and Patients
COSTA MESA, Calif. – November 6, 2019 – The American Academy of Orthopaedic Surgeons (AAOS), the preeminent provider of education and practice management services for orthopaedic surgeons and allied health professionals has entered a new partnership with CareCredit, a leading health, wellness and personal care credit card business.
Announcement
11/29/2019
Digital access-on-demand
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.
Press Release
01/29/2020
Synchrony Financial Reports First Quarter Net Earnings of $1.1 Billion or $1.56 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2019 net earnings of $1.1 billion, or $1.56 per diluted share; this includes a $522 million pre-tax, $395 million after-tax, or $0.56 per diluted share benefit from reserves released related to the reclassification of the Walmart portfolio to loans held for sale during the quarter.
Press Release
10/20/2020
Synchrony Reports Third Quarter Net Earnings of $313 Million or $0.52 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced third quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic.
Press Release
10/14/2020
SYNCHRONY NAMED ONE OF AMERICA’S MOST JUST COMPANIES BY FORBES AND JUST CAPITAL
Synchrony has been named one of the top 20 companies on the 2021 Forbes JUST 100 published by Forbes and JUST Capital
Press Release
04/18/2022
Synchrony Reports First Quarter 2022 Results
Stamford, CT – April 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its first quarter 2022 results.
Press Release
04/22/2022
Sam’s Club and Synchrony Announce Rewards for Electric Vehicle Drivers
Sam’s Club Mastercard Cardholders Can Now Earn More Sam’s Cash on Electronic Vehicle Charging Nationwide.
Press Release
07/18/2022
Synchrony Reports Second Quarter 2022 Results
Stamford, Conn. – July 18, 2022 – Synchrony Financial (NYSE: SYF) today announced its second quarter 2022 results
Press Release
09/02/2020
Synchrony Tops PEOPLE’s “Companies That Care” List for Financial Services Companies
PEOPLE Magazine ranked Synchrony #8 on its 50 Companies That Care list…
Announcement
07/15/2020
2020 Disability Equality Index Awards Synchrony Top Score for Fourth Consecutive Year
Today, Synchrony (NYSE: SYF) announced that for the fourth consecutive year, the company’s commitment to diversity and inclusion
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Announcement
07/16/2020
Synchrony Announces Multi-Year Partnership with Club Champion
Customers Will Continue to Receive Special Financing Offers and Access to Competitive Financing Solutions for Any Golfing Purchase
Press Release
03/08/2022
Synchrony Car CareTM Lets Customers “Charge” Electronic Vehicle (EV) Refills
STAMFORD, Conn. March 8, 2022 – Committed to address rising environmental concerns and government legislation, Synchrony (NYSE: SYF)...
Press Release
05/09/2023
Georgia State and Georgia Fintech Academy Faculty Will Teach Six-Week Banking and Fintech Supplier Development Course on Behalf of Fiserv and Synchrony
Fiserv and Synchrony launch first-of-its-kind supplier development program with George State University.
Press Release
04/06/2023
Study Finds Healthcare Providers Looking to Outsource Revenue Cycle Management Processes
CWH Advisors PatientPay™ research reveals staffing shortages and shrinking margins have providers considering third-party financial partners, prioritizing patient payment experience
Press Release
04/19/2023
Synchrony Reports First Quarter 2023 Results
Synchrony Financial today announced its first quarter 2023 results for the period ending March 31, 2023.
Press Release
11/16/2022
Belk and Synchrony Expand Financing Options for Customers
Expanded Partnership Adds Buy Now, Pay Later Installment Loans To Belk Financing Options In Store
Press Release
01/23/2023
Synchrony Reports Fourth Quarter 2022 Results
Synchrony Financial today announced its fourth quarter 2022 results for the period ending December 31, 2022.
Press Release
10/21/2016
Synchrony Financial Reports Third Quarter Net Earnings of $604 Million or $0.73 Per Diluted Share
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial (NYSE:SYF) today announced third quarter 2016 net earnings of $604 million, or $0.73 per diluted share. Highlights for the quarter included
Press Release
01/20/2017
Synchrony Financial Reports Fourth Quarter Net Earnings of $576 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2016 net earnings of $576 million, or $0.70 per diluted share.
Press Release
07/21/2017
Synchrony Financial Reports Second Quarter Net Earnings of $496 Million or $0.61 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2017 net earnings of $496 million, or $0.61 per diluted share.
Press Release
04/28/2017
Synchrony Financial Reports First Quarter Net Earnings of $499 Million or $0.61 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced first quarter 2017 net earnings of $499 million, or $0.61 per diluted share.
Announcement
11/03/2016
Shop early and often is the new holiday strategy
If a Synchrony Financial survey correctly predicts how this year’s holiday gift-buying season will unfold, shoppers won’t be jamming stores in the traditional Christmas Eve rush for last-minute bargains.
Press Release
01/19/2018
Synchrony Financial Reports Fourth Quarter Net Earnings of $385 Million or $0.49 Per Diluted Share Including Impact from Tax Cuts and Jobs Act; $545 Million or $0.70 Excluding Impact
Synchrony Financial (NYSE: SYF) today announced fourth quarter 2017 net earnings of $385 million, or $0.49 per diluted share including the impact from the Tax Cuts and Jobs Act (“Tax Act”) of 2017, and $545 million, or $0.70 per diluted share
Press Release
10/20/2017
Synchrony Financial Reports Third Quarter Net Earnings of $555 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced third quarter 2017 net earnings of $555 million, or $0.70 per diluted share.
Press Release
04/20/2018
Synchrony Financial Reports First Quarter Net Earnings of $640 Million or $0.83 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2018 net earnings of $640 million, or $0.83 per diluted share.
Press Release
07/27/2018
Synchrony Financial Reports Second Quarter Net Earnings of $696 Million or $0.92 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2018 net earnings of $696 million, or $0.92 per diluted share.
Press Release
01/12/2021
LinkedIn: Synchrony’s Exciting Next Chapter
Chief Executive Officer Margaret Keane shares her reflections on Synchrony’s leadership transition.
Press Release
08/27/2021
Synchrony Recommends Shareholders Reject "Mini-Tender" Offer by TRC Capital Corporation
STAMFORD, Conn. – August 27, 2021 – Synchrony Financial (NYSE: SYF) announced today that it received notice of an unsolicited "mini-tender"
Press Release
01/31/2020
CareCredit Offers More Finance Options to More Patients and Providers by Expanding into 25 New Markets
CareCredit, the health, wellness and personal care credit card dedicated to helping people get the care they want and need, is broadening its scope with providers, adding more than 25 new markets where the card is accepted.
Press Release
01/28/2022
Synchrony Reports Fourth Quarter 2021 Results
Stamford, CT – January 28, 2022 – Synchrony Financial (NYSE: SYF) today announced its fourth quarter 2021 results.
Press Release
05/11/2022
New Marshall Plan for Moms Study: The Business Case for Child Care
Synchrony joins National Business Coalition for Child Care which aims to expand child care supports for workers
Press Release
04/25/2022
Synchrony Skills Academy Celebrates Grand Opening with CT Governor
Synchrony Skills Academy Celebrates Grand Opening with CT Governor Lamont; Provides Tech Training, Job Opportunities for Underserved Communities
Press Release
07/14/2022
“PAY WITH SYNCHRONY” App Launches as First Combined Private Label and BNPL Financing Solution Available for Small Business via Clover
Synchrony and Fiserv collaboration gives small businesses ability to expand customer base with more financing options
Press Release
04/04/2023
Synchrony Named Top 20 Best Company to Work For in the U.S.
Synchrony’s people-first investments deliver flexibility, well-being and equity
Press Release
10/19/2018
Synchrony Financial Reports Third Quarter Net Earnings of $671 Million or $0.91 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2018 net earnings of $671 million, or $0.91 per diluted share.
Press Release
11/01/2018
Synchrony Issues Statement in Response to Lawsuit by Walmart Inc.
Synchrony (NYSE:SYF) (the “Company”), a premier consumer financial services company, today issued the following statement in response to the lawsuit recently filed by Walmart Inc. in United States District Court for the Western District of Arkansas
Press Release
01/27/2021
NEW SAM’S CLUB MASTERCARD REWARDS PROGRAM BY SYNCHRONY UNLOCKS ADDITIONAL VALUE ON SAM’S CLUB PURCHASES
BENTONVILLE, Ark, PURCHASE, NY., and STAMFORD, Conn., Jan. 27, 2021 – Sam’s Club, (NYSE: WMT), a leading membership warehouse club, Synchrony, (NYSE: SYF), a premier consumer financial services company, and Mastercard, (NYSE: MA)
Press Release
02/22/2017
CareCredit Partners with Urgent Care Provider NextCare
CareCredit, a leading provider of promotional financing for healthcare, and NextCare Holdings, Inc, one of the nation’s largest providers of urgent care and occupational medical services, have signed an agreement that offers an additional payment option
Press Release
01/08/2021
Prese Release test video
Study Shows New Trends and Consumer Preferences that Impact Retail Sales
Press Release
01/23/2024
Synchrony Reports Fourth Quarter 2023 Results
STAMFORD, Conn. – Jan. 23, 2024 – Synchrony Financial (NYSE: SYF) today announced its fourth quarter 2023 results for the period ending December 31, 2023
Press Release
01/19/2024
Synchrony and Ally Financial Reach Agreement on Sale of Ally’s Point-of-Sale Financing Business
Acquisition Enhances Synchrony’s Reach and Scale in Home Improvement and Health and Wellness Financing
Press Release
01/17/2024
Synchrony Browser Extension Aims to Drive Faster, Easier, and More Secure Online Checkout with Synchrony Cards
Trial With Synchrony General Purpose Credit Cards to Test Viability of Browser Extension
Video
01/24/2020
Payment Security at Your Fingertips
In the next five years, retailers can expect wider adoption of facial recognition and finger-print scanning in payments. Why? Bio-authentication offers stronger payment security than a typical password.
Video
11/29/2019
Mobile Wallets Will Be the New Normal
Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.
WhitePaper
02/26/2016
Is Your Big Data Effort a Big Deal?
In Gartner parlance, it’s at the top of the hype curve. Mention “big data” and people imagine answering impossibly hard JEOPARDY!© questions effortlessly.
WhitePaper
08/01/2018
Understanding Generation Z: Outlook on Finances and Future
Insights on their financial knowledge
WhitePaper
07/01/2018
LandingPage Title - Retail Consumers Adopt New Technology
The 2018 Synchrony Digital Study uncovers the evolving landscape of digital shopping and payments.
WhitePaper
11/16/2015
More than Protecting Passwords: Advancements in Cyber Security
As data leaks and hacking attempts continue to make front page news, cyber security has entered the spotlight and—with cyber criminals becoming all the more sophisticated—is poised to stay there.
WhitePaper
11/10/2015
Customized Offers: Deeper Connections via Data
Putting the Custom in Customer
WhitePaper
11/06/2015
How beacons work and why they matter
Retailers are using technology in new ways to improve the shopping experience at their stores. One key component of this is beacons, which use a person's mobile device to customize the shopping experience.
WhitePaper
11/04/2015
In-Store Shopper Segmentation Study
In the last five years, the retail industry has been primarily focused on driving digital growth.
WhitePaper
10/28/2015
Segmentation Strategies for Retailers
Leverage customer insights to drive profitable growth
WhitePaper
10/15/2015
5 Ways Technology is Revolutionizing the Way We Shop
Technology is Revolutionizing the Way We Shop
WhitePaper
09/24/2015
The Retail Customer Experience
When it comes to shopping behavior, price is always a key motivator.
WhitePaper
06/17/2015
Here's One Way Retailers Can Grow Customer Loyalty
Here's One Way Retailers Can Grow Customer Loyalty
WhitePaper
05/20/2015
Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping
Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping
WhitePaper
10/23/2018
Harnessing AI to Transform the Customer Experience
Synchrony is using machine learning models and artificial intelligence (AI) technology to help customers get easier access to credit, provide personalized, real-time responses to customer questions, and to equip representatives and credit experts with too
WhitePaper
03/18/2019
The Synchrony Trend Spotter
The transformation in retail is driven mainly by technology and artificial intelligence. Read on to discover five top trends that are changing the way people shop—now and into the future.
WhitePaper
06/01/2018
Harnessing Data and Technology
As retail competition increases, the need to provide an outstanding customer experience (CX) does too.
WhitePaper
12/05/2017
LandingPage Title - A Working Forward Story: Malia
This is Malia's story: The single mother of five (ages 2 through 17), who is a full-time Manager, Provider Relations for Synchrony Financial in Phoenix, Arizona, wanted to get back into running through an employee engagement program called Synchrony Rocks
WhitePaper
10/10/2017
Sixth Annual Path to Major Purchases
The consumer's path to big-ticket purchases
WhitePaper
10/05/2017
Retail Apps: Why Consumers Download, Use, and Delete
Retail App Engagement—why shoppers download, use or delete apps?
WhitePaper
09/25/2017
The Path to a Healthier Community: Bryson City Bicycles
The Path to a Healthier Community
WhitePaper
08/10/2017
Machine Learning for Retailers
Driving Results with Artificial Intelligence Tools
WhitePaper
04/21/2017
A Patchwork of Ambition at Country Stitches
A Patchwork of Ambition at Country Stitches
WhitePaper
02/15/2017
The Synchrony Trend Spotter: Retail Trends to Watch
Retail Trends to Watch
WhitePaper
02/10/2017
How to design the perfect retail customer experience
Today’s consumers demand custom experiences as part of their everyday lives — especially when shopping.
WhitePaper
01/25/2017
The Essential Guide to Technology in Retail
Developments and insights in retail and payments technology
WhitePaper
01/17/2017
What your business should know about mobile wallets
What your business should know about mobile wallets
WhitePaper
12/21/2015
Beware of Holiday Email Scams
This holiday season, consumers can expect to experience a substantial spike in cyber-attacks beginning the day before Thanksgiving lasting well into the New Year.
WhitePaper
12/16/2015
These 3 female executives are leading innovation in the retail industry
BI Studios interviewed top female players Vela; Jeanne Kemp, VP of financial planning at Toys "R" Us Inc.; and Jessica Herrin, founder and CEO of Stella & Dot Family Brands, to learn more about their strategies for successful leadership in the retail spa
WhitePaper
12/11/2015
5 Ways Mobile Can Help Brands Boost Customer Loyalty
In today's device-driven age of texts, tweets, and Snapchats, it's hard to grab consumers' attention.
WhitePaper
12/08/2015
Shoppers' Little Helper: Mobile Tech
POLL: FROM COMPARING PRICES TO TAKING PRODUCT PICTURES, MOBILE IS A PART OF PURCHASING PATH
WhitePaper
12/04/2015
Much Love for Loyalty Programs
A vast majority of American adults—80 percent—belongs to some type of loyalty program, according to a recent Synchrony Financial poll.
WhitePaper
10/25/2016
Retail Technology: A Snapshot for Retailers
In-store technology and its implications for retailers and shoppers
WhitePaper
09/15/2016
The Affluent Household: A Segment on the Rise
Insights on this key, fast growing consumer segment
WhitePaper
08/16/2016
Brick and Mortar Reborn
Brick-and-Mortar Reborn: The Future of Retail in the Era of Urbanization
WhitePaper
07/05/2016
Why We Need to Balance the Digital vs. Human Touch
Digital vs. Human Touch
WhitePaper
06/30/2016
What Are You Working Forward To? The Changing Definition of Ambition
The Huffington Post
WhitePaper
06/27/2016
Time to Play the Woman Card in Financial Technology
Time to Play the Woman Card in Financial Technology
WhitePaper
06/20/2016
Data Visualization
Translating data into actionable insights for retailers
WhitePaper
06/15/2016
A Day in the Life of a Smarter Shopper
A Day in the Life of a Smarter Shopper
WhitePaper
05/10/2016
Turning a Passion for Travel into an Exciting Encore Career
Turning a Passion for Travel into an Exciting Encore Career
WhitePaper
09/26/2016
How Mobile Wallets Can Make Your Life Easier
How Mobile Wallets Can Make Your Life Easier
WhitePaper
05/05/2016
Taming Big Data
Using the partnership of IT and Marketing Analytics to maximize marketing impact
WhitePaper
03/15/2016
The Makings of a 'Good' Purchase
A closer look finds these retailers are more aligned than one would think, with quality and value being top of mind for shoppers.
WhitePaper
01/28/2016
The Lines Between the Consumer Internet and IoT are Blurring Fast
As retailers look to personalize shopping experiences for their customers, the realm of the "consumer Internet" is looking more and more like the "internet of things."
WhitePaper
01/26/2016
Data Insights: Power to the Parents
People with kids are among the most frequent shoppers, yet advertisers spend much more to reach millennials. Is there a disconnect?
WhitePaper
01/14/2016
Find Out How Mobile is Enhancing the Way People Shop
Retail shoppers are relying more on digital technology than ever before. It affects everything from where they shop to what they buy to how they pay.
WhitePaper
03/31/2016
Staying in the Fast Lane – Put a Little More 'T' in Your 'C' suite
Staying in the Fast Lane – Put a Little More 'T' in Your 'C' suite
WhitePaper
10/20/2016
Driving Shopper Engagement through Digital Technology
The sixth annual Synchrony Financial Digital Study
WhitePaper
10/28/2016
The Diversity Card: How to Sponsor and Create Networks for Future Leaders
This commentary originally appeared in Forbes on October 6, 2016
WhitePaper
10/14/2016
How Smaller Roles Can Get You to the C-Suite
There isn’t one way to get to the top
WhitePaper
08/19/2015
Balancing Multi-Generational Retail Strategies
Millennials, Boomers and the changing retail landscape
WhitePaper
03/21/2016
Identifying Identity Theft Risks
In order to best safeguard yourself, Synchrony Financial and the FTC want you to know more about identity theft dangers that exist across the web.
WhitePaper
02/21/2018
Synchrony at CRMC 2018
Looking for more insights beyond CRMC? Synchrony is proud to share key trends in loyalty and retail that are influencing today's customer experience.
WhitePaper
03/28/2018
Synchrony at Women in Retail Leadership Summit 2018
Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.
WhitePaper
03/14/2018
Synchrony at Shoptalk 2018
The Synchrony Trend Spotter Five Retail Trends to Watch in 2018
WhitePaper
01/02/2018
Defining Loyalty for Your Brand
Loyalty is the result of timely and relevant engagement with consumers that drives them to become advocates for a brand and to consciously select one brand over another.
WhitePaper
08/02/2018
Understanding Generation Z: Shopping and Retail Habits
Insights on their spending patterns
WhitePaper
01/05/2017
Congratulations to the 'Working Forward Small Business Award' Winners!
Strong, healthy small businesses can have a big impact on the communities they serve.
WhitePaper
01/20/2016
Data Insights: Millennial Mall
A guide to Millennial shoppers and how their preferences are shaping the in-store experience.
Article
02/15/2019
Tech is Altering the Retail Landscape at Lightning Speed
Here's some non-news: Retail is evolving. But the speed, extent and direction of retail’s transformation is so drastic that it requires a deeper look.
Article
10/22/2019
Synchrony and DICK’S Sporting Goods
STAMFORD, Conn., October 22, 2019 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced it has signed a multi-year extension with DICK’S Sporting Goods (NYSE: DKS)...
Article
10/29/2019
Understanding the New FICO Credit Score
The FICO credit score, which was introduced by the Fair Isaac Corporation in 1989, has become a seemingly universal measure of the creditworthiness of an individual. Thirty years after its launch, the score is used in more than 25 countries...
Article
11/13/2020
How to Boost Long-Term Loyalty as Consumer Habits Shift
Customers expect rewards, points and discounts. Brands that can offer more, will benefit with increased customer interactions. Our experts weigh in.
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