Media Relations:
Lisa Lanspery
(203) 585-6143
Lisa.Lanspery@syf.com
Press Release
10/22/2018
Synchrony Harnesses AI to Transform Customer Experience
Synchrony, a premier consumer financial services company, is deploying new artificial intelligence (AI) technology to enhance payment, shopping and credit experiences for customers.
Press Release
03/04/2019
New Synchrony Study: AI Emerging as Imperative for Nation’s Retailers
MARCH 4, 2019 - STAMFORD, Conn. – To better understand the transformative effect of artificial intelligence (AI) in the retail industry, Synchrony today released a study, done in partnership with Oxford Economics.
Press Release
12/17/2019
UConn Stamford and Synchrony Establish Digital Technology Center to Accelerate Innovation in Digital and Mobile
December 16, 2019 – STAMFORD, Conn. – Today, Synchrony (NYSE: SYF) and the University of Connecticut (UConn) expanded their four-year partnership to help advance technology education and digital expertise for next generation leaders.
Announcement
11/29/2019
Digital access-on-demand
As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets afford retailers.
Press Release
12/15/2021
Synchrony Invests in Skipify to Transform Digital Commerce
Synchrony’s strategic investment in Skipify enables merchants to offer an instant, one-tap checkout solution.
Press Release
01/17/2024
Synchrony Browser Extension Aims to Drive Faster, Easier, and More Secure Online Checkout with Synchrony Cards
Trial With Synchrony General Purpose Credit Cards to Test Viability of Browser Extension
Video
11/11/2019
AI and Loyalty Are a Virtuous Cycle
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Video
10/08/2018
AI is Radically Changing the Retail Landscape
Artificial intelligence is already changing the way we shop and buy from making credit decisions faster to allowing us to use our voices to buy products. Synchrony’s chief technology officer Greg Simpson offers insight into how AI technologies
Video
11/12/2019
AI and Loyalty Are a Virtuous Cycle
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Video
10/15/2018
Moving at the Speed of Commerce
The convergence of technologies such as voice assistants and smartphones, along with AI-powered data and privacy and security tools, is fueling faster, more integrated and more contextual shopping experiences. Executives from Synchrony and Amazon Pay
WhitePaper
10/23/2018
Harnessing AI to Transform the Customer Experience
Synchrony is using machine learning models and artificial intelligence (AI) technology to help customers get easier access to credit, provide personalized, real-time responses to customer questions, and to equip representatives and credit experts with too
WhitePaper
03/04/2019
Shopping for AI
Our survey findings show that retailers are making meaningful strides in their digital transformation efforts, with AI-powered technologies an increasing focus.
WhitePaper
03/18/2019
The Synchrony Trend Spotter
The transformation in retail is driven mainly by technology and artificial intelligence. Read on to discover five top trends that are changing the way people shop—now and into the future.
WhitePaper
08/10/2017
Machine Learning for Retailers
Driving Results with Artificial Intelligence Tools
WhitePaper
03/28/2018
Synchrony at Women in Retail Leadership Summit 2018
Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.
WhitePaper
03/14/2018
Synchrony at Shoptalk 2018
The Synchrony Trend Spotter Five Retail Trends to Watch in 2018
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Article
08/05/2022
How Synchrony Uses Tech To Create Great Customer Experiences
Consumers want—and expect—convenience. Whether in-person, in-app or online, a smooth purchasing experience equals a happy customer.
Article
10/16/2020
How A.I. Can Unlock the Opportunities of a New Shopping Era
Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help
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Article
03/22/2022
3 Top Small Business Retail Payment Trends: 2022 Edition
Small businesses can’t just press “pause” when new technologies emerge or as trends and external conditions change. So often, retailers must adjust their approach mid-stride, and deciding on your next step can be a challenge.
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